What are the responsibilities and job description for the Photo License Technician - (Schuylkill Haven, PA) position at Avenues?
The Photo License Technician prepares and processes customers needing a driver's license or PA state ID. Basic computer skills, good written and verbal communication skills are required.
**INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY**
SCHEDULE: Part-Time (Up to 20 hours per week) - Typical schedule is Tuesday-Saturday
Requirements:
- Ability to read, comprehend & communicate, both orally & written, using the English language.
- Ability to manipulate a keyboard or keypad & a point & click device (mouse)
- Possess customer service skills & demeanor
- Ability to comprehend oral training in both a one-on-one & group setting
- Ability to comprehend & carry out oral or written instructions
- Ability to communicate clearly & effectively
- Ability to perform general mathematical functions, i.e. add, subtract, etc.
- Ability to effectively utilize a telephone
- Ability to visually examine a product in order to ensure that quality standards are met
- Ability to perform repetitive processing
- Ability to work for extended periods of time without a break
- Ability to physically transport a box or carton of supplies weighing up to 10 pounds
- Willingness to accept temporary reassignment at other License Center locations
- Willingness to work regularly schedule hours & additional hours as needed
- Ability to perform fine motor skill tasks necessary to prepare & operate the photographic, facility & security equipment, i.e. safe combination, security alarm keypad, load consumables into the printer, etc.
Program Specific Duties:
- Operate according to the photo ID policies & procedures as mandated by the department of transportation, UniqueSource, or the member agency representative
- Accurately operate the security system equipment, camera system equipment & accurately replenish supplies
- Start up, log on, operate, log off & shut down the computer system & peripherals
- Accurately verify authenticity of photograph & other supporting documentation
- Accurately verify license characteristics (height, eye color, name, etc.) with customer in order to verify that the license is accurate & belongs to customer
- Accurately verify authenticity of signatures
- Accurately respond to customer questions & problems related to the photo ID forms & procedures
- Accurately complete all photo ID paperwork, i.e. daily log, security log, weekly work sheet, etc.
- Successfully operate the shredder to dispose of sensitive materials, i.e. camera card
- Successfully utilize the telephone to answer incoming calls & make work related phone calls
- Accurately physically count supplies & compare that count to SIMS
- Accurately arm & disarm the security system components
- Successfully operate a safe combination lock
BENEFITS:
- Paid training
- EAP (Employee Assistance Program)
Avenues is an equal opportunity employer.
*Applications can also be directly emailed to Avenues HR Manager - bhorn@sam-inc.org*
Please visit our website: www.avenuesofpa.org
Job Type: Part-time
Pay: From $17.31 per hour
Benefits:
- Employee assistance program
- Flexible schedule
- Referral program
Work Location: In person
Salary : $17