What are the responsibilities and job description for the Chief of Staff position at Avenues Recovery?
Chief of Staff, Office of the COO
Position Overview
Avenues Recovery Center is seeking a highly motivated, and execution-oriented Chief of Staff to the Chief Operating Officer. This individual will serve as a trusted right-hand partner to the COO, helping translate strategic priorities into action and driving execution, accountability, and alignment across the organization.
This is a highly visible, hands-on role at the intersection of strategy, operations, analytics, and leadership. The ideal candidate is a strong problem solver and project leader who thrives in a fast-paced environment, operates effectively with autonomy, and knows how to move complex initiatives forward across multiple teams and stakeholders.
Location: Corporate Office in Lakewood, NJ
About Avenues Recovery
Avenues Recovery Center is a growing nationwide network of addiction treatment centers providing evidence-based, individualized care across multiple levels of treatment. Our continued growth is driven by a commitment to clinical excellence, operational innovation, and building strong teams that make a meaningful impact in the communities we serve.
Key Responsibilities
- Partner closely with the COO to drive execution of key strategic and operational priorities
- Translate high-level objectives into clear action plans, owners, timelines, and measurable outcomes
- Lead complex, cross-functional initiatives across corporate departments, facilities, and leadership teams
- Track key commitments and deliverables, drive accountability, and proactively identify risks or roadblocks
- Manage the flow of priorities, information, and decisions within the Office of the COO
- Analyze complex business and operational issues and develop concise, data-driven recommendations
- Prepare executive communications, presentations, strategic updates, leadership materials, and stakeholder briefings
- Facilitate executive meetings, strategic planning sessions, operating reviews, and cross-functional working groups
- Establish effective agendas, decision logs, and follow-up processes to ensure initiatives continue moving forward
- Identify opportunities to improve workflows, organizational structures, processes, and operational effectiveness
- Build and maintain KPI dashboards and performance reporting across operational, clinical, and financial areas
- Conduct root-cause analysis of operational challenges and partner with leaders to implement solutions
- Build strong relationships with corporate and facility leadership and gather frontline insights to inform organizational initiatives
- Travel to facilities as needed to understand operations firsthand and support key priorities
Qualifications
- Bachelor's degree required
- 5-8 years of experience in consulting, healthcare operations, business operations, corporate strategy, private equity, investment banking, or another highly analytical and execution-focused environment
- Demonstrated success leading complex, cross-functional projects from strategy through implementation
- Exceptional analytical, problem-solving, and critical-thinking skills
- Strong project management and organizational abilities with excellent attention to detail
- Excellent written, verbal, and executive-level communication skills
- Ability to synthesize complex information and present clear, actionable recommendations
- Strong business judgment and ability to operate independently in ambiguous situations
- High emotional intelligence with the ability to build trust and influence stakeholders across all levels of an organization
- Highly accountable, proactive, and results-oriented
- Comfortable operating in a fast-paced, growing organization with competing priorities
The Ideal Candidate
You are a strategic thinker who is equally strong at execution. You don't just identify what needs to happen-you create the structure, build alignment, follow through, and ensure it gets done. You are comfortable working behind the scenes or stepping in to lead, and you bring sound judgment, urgency, organization, and accountability to everything you own.
Benefits
We offer a competitive compensation and benefits package designed to support our employees both personally and professionally, including:
- Medical, dental, and vision insurance
- 401(k) with employer match
- Flexible Spending Account (FSA)
- Dependent Care FSA (DCFSA)
- Employer-paid life and AD&D insurance
- Short- and long-term disability options
- Employee Assistance Program (EAP)
- Additional voluntary benefits