What are the responsibilities and job description for the Youth Support Specialist - On Call 2nd/3rd Shifts position at Avenues for Youth?
Job Title: Youth Support Specialist
Location: Minneapolis Avenues (Onsite)
Reports To: Program Manager
Status: On Call Part time, Hourly, Non-Exempt
Our Mission
At Avenues for Youth, we partner with youth experiencing homelessness to help them achieve housing stability and build pathways to independence. Through a social justice lens, we provide safe, affirming spaces where young people can define their futures and thrive.
Position Overview
The Youth Support Specialist provides direct support to youth in a structured, safe, and supportive environment. This role focuses on building positive relationships, supporting daily routines, and helping youth develop the skills needed for long-term stability and independence. This is a fully onsite, hands-on role working closely with youth.
Schedule
Shifts 2:30 PM – 10:30 PM and 10 pm-7:30 am
On-call roles are required to work at least two shifts per month
Compensation
Pay range: $20.77 – $22.50/hour
Primary Responsibilities
Youth Engagement & Support
- Build positive, professional relationships with youth
- Provide mentoring and support with routines, meals, and independent living skills
- De-escalate conflicts and maintain a safe environment
- Support youth in developing life skills and daily structure
- Maintain a safe and structured environment
- Complete room checks and follow shift expectations
- Answer phones and manage building access
- Support daily operations and program routines
- Encourage youth participation in chores and community expectations
Program Operation
- Maintain a safe and structured environment
- Complete room checks and follow shift expectations
- Answer phones and manage building access
- Support daily operations and program routines
- Encourage youth participation in chores and community expectations
Communication & Documentation
- Complete documentation accurately and promptly
- Provide clear shift updates to team members
- Maintain professional communication with staff and leadership
Qualifications
- Bachelor’s degree in a related field or equivalent experience
- Experience working with youth or in human services preferred
- Ability to work in a fast-paced, team-oriented environment
- Strong interpersonal and communication skills
- Must be at least 24 years of age
Work Environment & Physical Requirements
This is an onsite role requiring standing, walking, bending, and lifting up to 25 pounds.
Benefits
- Safe and Sick Time
- Employee Assistance Program (EAP)
- Staff appreciation events
Commitment to Equity & Inclusion
Avenues for Youth is an Equal Opportunity/Affirmative Action employer. We are committed to diversity and inclusion and encourage all qualified individuals to apply.
Salary : $21 - $23