General Manager | Luxury Property (1,000 + Apartment Homes)

Job Title: General Manager
Salary: $150,000 per year
Property: Seattle House

Unlock your potential with Avenue5 Residential.

At Avenue5 Residential, we bring more to life, not only for our residents, but for our associates and clients as well. We are looking for a General Manager who is ready to lead a large, high-performing property with intention, clarity, and a strong sense of ownership.

This role is ideal for someone who thrives in a dynamic environment, values collaboration, and knows how to turn strategy into meaningful results.

Empowering you to be the best.

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
• Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.

About the senior property manager position:

• Lead and support a large, cross-functional team including leasing, maintenance, and operations
• Set clear expectations and create an environment where associates feel supported and accountable
• Oversee daily operations across leasing, service requests, and resident experience
• Use data and reporting tools to evaluate performance, identify opportunities, and guide decision-making
• Develop and execute strategies that support occupancy, revenue, and overall property performance
• Partner with clients to align on goals, provide updates, and implement action plans
• Ensure policies and practices are followed, including Fair Housing compliance
• Support budgeting, forecasting, and financial performance for the property
• Create a consistent and welcoming experience for residents across all touchpoints
• Lead by example, reinforcing a culture of respect, service, and accountability

Education and Experience:

• Experience leading a large property or portfolio, ideally in a luxury or high-rise environment
• Proven ability to manage large teams and develop strong leaders
• Strong operational knowledge across leasing, maintenance, and financial performance
• Confidence using data to guide decisions and improve outcomes
• Clear and professional communication skills
• A hands-on approach with the ability to balance big-picture thinking and daily execution
• Commitment to creating a positive experience for residents and a supportive environment for associates
• High school diploma is required. Bachelor’s degree is preferred
• Three plus years of experience in property management is required
• Two years of direct management experience is required
• Knowledge of resident rental lifecycle activities is required
• Real estate license is preferred or may be required in some locations
• Knowledge of Salesforce.com is preferred
• Prior experience in Yardi Voyager or another equivalent system is preferred

Skills and Requirements:

• Very strong organizational and time-management skills
• Strong interpersonal skills to effectively and sensitively communicate with all levels of management
• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
• Sensitivity to confidential matters is required
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency
• Ability to relay technical concerns with adequate detail, quickly and accurately
• Capability to read, write, comprehend, and converse in English
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system
• Ability to cope with and defuse situations involving angry or difficult people
• Must maintain a valid driver’s license, clean driving record, and current auto insurance is required
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment

• Put people and partnerships first
• Empower associates
• Focus on solutions
• Champion ideas that accelerate success
• Deliver proof over promises

Experience our award winning culture:

• Top 15 national finalist on the Best Places to Work Multifamily™
• Certified as a Great Place to Work® since 2017
• Listed as one of the Best Workplaces in Real Estate™
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
• Ranked 8 on the 2025 National Multifamily Housing Council (NMHC) Top 50 Managers List
• Ranked 8 on the 2025 Puget Sound Business Journal Wahisngton Best Workplaces (Extra Large Company)