What are the responsibilities and job description for the Customer Service Representative position at Aventiqo?
Banking Customer Service Representative
Boston MA
100% onsite
5 Months Contract - Possible Extension.
looking for someone who esnthusiastic about the role, takes pride in their work, and wants to be part of a strong team
Responsibilities:
Develop strong relationships with internal/external customers, vendors and jurisdictional agencies Perform searches, document retrieval, document preparation and execution, filings and/or recordings at all jurisdictional levels Assist internal/external customers and/or vendors with order fulfillment and problem resolution Understand, demonstrate, and explain client service offerings, procedures, processes, methodologies and delivery options as well as jurisdictional requirements to customers, team members and/or vendors Make well informed and timely decisions to meet client expectations and requirements Make recommendations on how to improve customer satisfaction, customer retention, efficiency, revenue growth, cost savings and financial results
Qualifications: Associate's degree from an accredited college/university and/or a minimum of one year of customer service experience in a fast paced, multi-functional customer focused environment Experience with UCC, mortgage, secured transactions, lending, commercial title/abstracting, and/or commercial banking preferred Proficient with Microsoft Office Suite applications including Word, Excel and Outlook along with excellent data entry skills
Salary : $22 - $23