HIM Clerk

Description

JOB PURPOSE:

The Health Information Management Clerk is responsible for retrieving and reconciling medical records and loose documentation from all patient care units. Assist with any clerical duties assigned by HIM Supervisor and Contributes to team effort by accomplishing related results as needed.

ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO:

• Maintains medical records operations by following policies and procedures.
• Sustains Master Patient Index.
• Resolves medical record discrepancies by collecting and analyzing information.
• Retrieves discharged medical records from all patient care units on a daily basis.
• Responsible for the receipt, scanning, indexing of medical record documents into the hospital’s electronic health record (EHR) in a timely and accurate manner.
• Scans and indexes loose reports/documents that are identified as critical to coding and prioritizes them according to policy.
• Assist with (ROI) and the coordination of medical information to all requesters, ensuring the validity and authorization of the request.
• Assist with the processing of subpoenas and court orders.
• Maintains patient confidence and protects hospital operations by keeping information confidential; following release-of-information protocols.
• Assists in retrieving medical records for physician completion when necessary.
• Processes facility specific HIM mail as applicable.
• May assist with physician questions related to EMR and the patient portal or other issues that may arise.
• Responsible for the scanning of medical record documents into the hospital’s electronic health record (EHR).
• Conserves resources by using equipment and supplies as needed to accomplish job results.
• Assist with release of information (ROI) requests, answering of phones and processing of HIM mail.
• Other duties as assigned.

BEHAVIORAL STANDARDS

• The individual must support the mission, vision, and goals of Avem Health Partners and serve as a role model within the company.
• Exhibit positive customer service behavior in every day work interactions.
• Demonstrate a courteous and respectful attitude to internal workforce and external customers.
• Communicate accurately and appropriately.
• Handle difficult situations in a discreet and professional manner.
• Hold self-accountable for professional practice.
• Participate in performance improvement activities utilizing principles to support and improve patient care.
• Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals.
• Keep current with literature regarding changing practices, interventions and best practices in patient care.
• Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements.
• Demonstrate excellent work attendance and attend and actively participate in a variety of meetings and training sessions as required.
• Adhere to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements.

EDUCATION/QUALIFICATIONS

• High school diploma or equivalent
• One-year experience in an office or hospital environment preferred.
• Basic computer skills using Microsoft Word and Excel.
• Familiar with medical terminology.
• Ability to use independent judgment and impart confidential information.
• Must possess superb organizational skills.
• Must have excellent oral and written communication skills.
• Must have the ability to identify and work to solve problems as they arise.
• Must be motivated as well as a self-starter who can work independently; however capable and willing to take direction as appropriate.

PHYSICAL REQUIREMENTS:

• To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant to be considered.
• This job requires visual abilities, auditory abilities, must be intact to perform duties.
• Constant sitting is required.
• Frequent walking and standing is required.

Qualifications