Contract Administration Coordinator

JOB PURPOSE: 

The Contract Administration Coordinator supports the efficient and compliant management of contracts across AVEM by providing accurate, timely and organized administrative support. This role is responsible for preparing, processing, tracking, and maintaining contractual documents, ensuring data integrity and adherence to internal standards and regulatory requirements. The coordinator serves as a key support partner to internal stakeholders by facilitating contract workflows, maintaining documentation systems, and contributing to operational excellence.

ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO:

• Tracks contract status, key dates, expirations, and renewal timelines to ensure timely follow-up and continuity of services
• Performs word processing, photocopying, retrieving documents, compiling and maintaining records and files, and preparing contracts using templates.
• Administers overall clerical support to the department.
• Assists with analytical work, data entry, and customer service working with both internal and external customers.
• Responds to internal and external inquiries regarding contract status, documentation, and processes in a timely and professional manner.
• Prepares standard reports and summaries related to contract activity, status and metrics.
• Other duties as assigned.

BEHAVIORAL STANDARDS

• The individual must support the mission, vision, and goals of Avem Health Partners and serve as a role model within the company.
• Exhibit positive customer service behavior in every day work interactions.
• Demonstrate a courteous and respectful attitude to internal workforce and external customers.
• Communicate accurately and appropriately.
• Handle difficult situations in a discreet and professional manner.
• Hold self-accountable for professional practice.
• Participate in performance improvement activities utilizing principles to support and improve departmental goals.
• Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals.
• Keep current with literature regarding changing practices, interventions and best practices.
• Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements.
• Act as a preceptor as requested.
• Demonstrate excellent work attendance and actively participate in a variety of meetings and training sessions as required.
• Adhere to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements.

EDUCATION/QUALIFICATIONS:

• High school diploma or equivalent required
• Associate’s degree in business administration, Healthcare Administration, Legal Studies, or a related field preferred.
• Minimum of 1-3 years of administrative, clerical, or contract support experience required; experience in healthcare, legal, or contract administration environment strongly preferred.
• Strong organization skills with high attention to detail and accuracy
• Proficiency in Microsoft office suite (word, excel, outlook) required; experience with contract management systems or document management platforms preferred.
• Strong written and verbal communication skills with a customer service orientated approach.
• Ability to handle sensitive and confidential information with professionalism and discretion.

CERTIFICATION/LICENSURE:

• No licensure required.
• Certified Administrative Professional (CAP) or similar administrative certification preferred.

PHYSICAL REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant to be considered.

• This job requires visual abilities, auditory abilities, must be intact to perform duties.