Accounts Receivable Specialist

Description

JOB PURPOSE:

Primarily responsible for effective collection on patient accounts, accounts receivable follow-up, and reimbursement analysis for all non-Government accounts.

ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO:

• Manage assigned accounts ensuring outstanding/pending claims are paid at maximum reimbursement in a timely manner.
• Request claims to be reprocessed where necessary or prepare and submit corrected claims to the insurance companies for payment.
• Follow-up on all outstanding insurance claims at 30-days from the date of service with an emphasis on maximizing patient satisfaction and client profitability.
• Review credit balance accounts for payer/patient refund requests and/or misapplied payments/adjustments.
• Follow up on all returned claims, correspondence, denials, account reconciliations and rebills within two working days of receipt to achieve maximum reimbursement in a timely manner.
• Communicate denials trends with Revenue Cycle Manager.
• Knowledge of insurance guidelines, including HMO/PPO, Medicare, and Medicaid.
• Obtain accurate and additional information from facilities as needed.
• Comply with state and federal regulations, laws and company policies and procedures.
• Help create, implement, and improve processes for the revenue cycle team.
• Maintain strictest confidentiality.
• Support management on special projects
• Other duties as assigned.

BEHAVIORAL STANDARDS:

• The individual must support the mission, vision, and goals of Avem Health Partners and serve as a role model within the company.
• Exhibit positive customer service behavior in everyday work interactions.
• Demonstrate a courteous and respectful attitude to internal workforce and external customers.
• Communicate accurately and appropriately.
• Handle difficult situations in a discreet and professional manner.
• Hold self-accountable for professional practice.
• Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals.
• Keep current with literature regarding changing practices, interventions, and best practices in patient care.
• Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements.
• Act as a preceptor as requested.
• Demonstrate excellent work attendance and attend and actively participate in a variety of meetings and training sessions as required.
• Adhere to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements.

EDUCATION:

• High school diploma or equivalent
• At least two years of medical accounts receivable experience

CERTIFICATION/LICENSURE:

• Medical billing certification, if available.

PHYSICAL REQUIREMENTS:

• To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant to be considered.
• This job requires visual abilities, auditory abilities, must be intact to perform duties.

Qualifications