Female Behavioral Health Technician

Mid Shift; 4:00 pm -12:00 am

Overnight Shift : 12:00 am- 8:00 am

Position Overview: Participates in the delivery of individual client care.

Competencies:

Customer Service: Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer within the resources that can be made available.

Problem Solving: Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.

Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.

Flexibility: Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.

Time Management: Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once.

Specific Responsibilities:

· Greet & welcome clients in a professional and courteous manner.

· Conduct intakes and provide tour of facility with all new clients.

· Conduct property search on all client's property and itemize all items on agency
document.

· Demonstrates maturity, poise, diplomacy, and tact in a situation. Conveys a positive
personal and professional image.

· Works cooperatively with other team members, displaying a high level of motivation and
enthusiasm for tasks.

· Assist clients in activities of daily living transports; assists with verbal de-escalation and
the monitoring of clients.

- Transport clients via company vehicle (12-15 passenger vans) to and from group sessions, AA/NA meetings, gym, grocery store, etc.

· Take client belongings to assigned room by administration.

· Conduct rounds through-out 8-hour shift:

• PC Clients: Every 30 min
• IOP Clients: Every hour

· Complete client survey with all clients:

• Detox Clients- Day 3-4
• Residential Clients- Day 10-11

· Document any observed behaviors exhibited by clients in your shift report.

· Facilitate and observe clients taking their medications. Document all medication doses appropriately.

· Collect vital signs on all clients as ordered during your shift.

· Assist with room searches when scheduled.

· Promote client involvement in recreational activities.

· Flexible to meet client and staff needs.

· May be responsible for picking up client medication from local pharmacy, as needed.

· Flexibility to work overtime as necessary.

· Assist with light cleaning throughout shift and assist clients with any life skills

· Prepare clients’ personnel belongings prior to discharge.

· Strong interpersonal and communication skills to develop effective working relationships
with staff & clients (medical & clinical).

· Understand the principles of 12-Step Programs and how they apply to the recovery
process of the addicted client.

· Perform other tasks as necessary or as assigned by a member of ARDC Administration.

Minimum Qualifications:

• High school diploma or equivalent and one-year experience working with addiction services;
• Excellent organizational skills with the ability to prioritize workload and meet deadlines.
• Must be able to work in a fast-paced environment.
• Must have a valid state driver’s license.
• Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets and presentations (MS Word, Excel, and PowerPoint).
• Some familiarity with behavior modification or 12-step modality Understands need for and maintains.
• Demonstrates appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate. Must be proficient in working independently.

Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Work Remotely

• No

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Patient monitoring: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person