What are the responsibilities and job description for the Supervisor - Scientific Site Operations position at Avantor?
In this role, you will report to the Onsite Manager and will work closely with the
Avantor's Advanced Laboratory Services professionals of over 1,500 on- and off-site expert personnel - and our customers - to perform customized, mission-based lab work and research protocols that help return time back to science.
Location:Cambridge, MA
Shift:Mon - Fri, 7:30 am - 4 pm
Salary Range: $73K - $83K plus 5% ICP Bonus
Benefits:
Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)
Time Off: Paid Time Off (PTO), and Company paid holidays,
Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance,
Recognition: Celebrate your peers and earn points to redeem on gifts and products.
What we're looking for:
Experience & Qualifications
Bachelor's degree in a scientific discipline or equivalent experience
Minimum 3 years of experience in scientific or lab operations
At least 2 years of direct supervisory experience managing multi-associate teams
Proven ability to lead and manage scientific operations within a laboratory setting
Demonstrated experience in structured performance management, coaching, and accountability
Experience conducting interviews, onboarding, and structured training programs
Strong understanding of KPI tracking, reporting, and performance metrics
Proficient in troubleshooting and confident in making sound business decisions independently
Hands-on experience with chemical inventory systems and lab operations
Familiarity with SAP, Citrix, ChemSW, and customer-specific platforms
Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); basic understanding of Access
Excellent customer service and vendor management skills with a professional, can-do demeanor
Valid driver's license and reliable transportation
Ability to lift up to 50 lbs
Preferred certifications/training: GMP, GLP, CPR, spill containment, IATA, DOT, IMDG, HAZWOPER, OSHA
How you will thrive and create an impact:
Avantor's Advanced Laboratory Services professionals is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
The Scientific Operations Supervisor is a key on-site leader responsible for managing daily scientific service operations while supervising a team of technical staff. This role combines hands-on lab support with operational oversight, including inventory control, chemical handling, purchasing, and customer service. In addition to lab-related responsibilities, the supervisor will also manage building-related needs such as coordinating repairs and overseeing pest control services. The ideal candidate will bring strong leadership experience, a solid scientific background, and a proactive approach to team and facility management.
In this role you will:
Team Leadership & Performance Management
Supervise a team of 7 associates, providing coaching, accountability, and development
Conduct structured performance reviews and manage team KPIs
Lead hiring, onboarding, and training processes with consistency and rigor
Address performance issues and foster a culture of continuous improvement
Inventory & Chemical Management
Oversee consumables and chemical inventory, ensuring accurate documentation and reporting
Monitor stock usage, identify slow-moving items, and conduct cycle counts and physical inventories
Maintain chemical stockroom and flammable storage areas, ensuring proper organization and removal of expired materials
Log incoming chemicals and ensure accurate classification in the system
Operational Oversight
Manage package deliveries, glass wash services, and product put-away
Coordinate shipping activities and hazardous material documentation
Support chemical waste disposal and logistics with designated vendors
Purchasing & Vendor Coordination
Perform purchasing functions, including backorder resolution, quote processing, and invoice troubleshooting
Collaborate with vendors and internal teams to ensure timely and accurate procurement
Customer Service & Collaboration
Deliver high-level customer service while maintaining performance metrics
Interface with customer stakeholders and internal Avantor teams to ensure seamless service delivery
Systems & Compliance
Utilize platforms such as SAP, Citrix, ChemSW, and customer-specific systems
Maintain and update SOPs, and support change management initiatives
Ensure compliance with safety and regulatory standards
Facility & Building Management
Coordinate building maintenance and repairs with appropriate vendors or facilities teams
Oversee pest control services and ensure a clean, safe working environment
Serve as the point of contact for facility-related issues impacting scientific operations
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000 associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision using the links below.
Salary : $73,000 - $83,000
