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Onsite Coordinator I

Avantor
Watertown, MA Full Time
POSTED ON 1/8/2026 CLOSED ON 3/14/2026

What are the responsibilities and job description for the Onsite Coordinator I position at Avantor?

The Opportunity

In this role, you will report to the Onsite Supervisor and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Boston, MA

Shift: Monday - Friday (First shift)

Hourly Pay Range: $25 - $28

Benefits

  • Health and Wellness: Medical, Dental, Vision and Wellness programs
  • Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
  • Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
  • Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
  • Recognition: Celebrate your peers and earn points to redeem on gifts and products

Education

What we’re looking for

  • High school diploma or GED required.

Experience

  • Minimum of 2 years of experience in material handling, inventory replenishment, or customer service.

Technical Skills

  • Proficiency in Microsoft Excel required.
  • Familiarity with ERP systems.
  • Basic understanding of purchasing and inventory management processes.

Soft Skills

  • Strong customer service orientation with a proactive, professional attitude.
  • Committed to safety, quality, and strict adherence to established protocols and procedures.
  • Adaptable and flexible, with the ability to manage multiple priorities effectively.
  • Self-motivated and capable of taking initiative and leading tasks independently.
  • Excellent verbal and written communication skills for effective collaboration with customers and internal teams.

How You Will Thrive And Create An Impact

Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

  • Oversee inventory operations, including tracking slow-moving and obsolete items, conducting cycle counts, and supporting annual physical inventory audits.
  • Process inventory requests and coordinate material movement with a focus on accuracy and regulatory compliance.
  • Deliver daily customer service support, maintaining clear and proactive communication regarding inventory status and client needs.
  • Execute purchasing functions such as managing backorders, expediting shipments, coordinating direct factory and third-party orders, and resolving invoice or pricing issues.
  • Manage order entry, monitor performance metrics, and document cost-saving initiatives.
  • Coordinate shipping activities including packaging, documentation, and system data entry; operate and inspect basic warehouse equipment.
  • Safely handle hazardous materials and ensure full compliance with shipping and packaging regulations.
  • Act as a liaison with key customer contacts, including purchasing directors, facility managers, and plant leadership.
  • Utilize various systems (e.g., SAP, Citrix, Avantor Inventory Management Systems, ChemSW, and customer-specific platforms) to perform job duties efficiently.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000 associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency

The expected pre-tax pay for this position is

$54,500.00 - $95,500.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Salary : $54,500 - $95,500

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