NCLEX Education Manager

Job Summary and Department Description

The Clinical Education Department is responsible for the assessment and preparation of international healthcare professionals to practice in the United States.  The department also serves ongoing educational and remediation needs for healthcare professionals at all stages of their employment with Avant.

The NCLEX Education Manager supports the delivery of NCLEX-RN preparation programming by coordinating candidate activities, monitoring progress, and providing structured support aligned with program standards. This role ensures consistent program execution, reinforces candidate readiness, and contributes to overall program effectiveness through data tracking, communication, and collaboration.

Essential Functions of the Job

• Support day-to-day execution of the NCLEX preparation program, including scheduling, coordination, and candidate communication
• Conduct and/or support weekly webinar sessions, coaching clinics, and question-based review sessions to reinforce candidate learning

• Provide consistent, structured support aligned with program methodology
• Ensure the program effectively secures a minimum first-time NCLEX pass rate of 65-75%
• Conduct RN coaching calls as needed to assess students’ progress, recommend remediation, and trouble shoot issues
• Ensure Avant NCLEX curriculum content is aligned with the most current NCLEX-RN test plan
• Discuss practice questions with candidates individually or in group settings to reinforce comprehension

• Monitor candidate progress and readiness using established tools and score benchmarks
• Track testing timelines, participation, and readiness indicators
• Identify at-risk candidates based on defined criteria and escalate to senior team members as appropriate
• Update and track candidate progress, including key milestones, readiness indicators, and participation metrics

• Assist in compiling reports on candidate performance, trends, and engagement

• Ensure adherence to program processes, documentation standards, and compliance expectations
• Support development and execution of remediation plans under guidance
• Support continuous improvement efforts by providing observations and feedback on program delivery
• Identify potential risks or delays in candidate progress and escalate appropriately

Marginal Functions of the Job

• Other duties as assigned

Normal Work Schedule

This is a full-time position. Standard business hours are Monday through Friday 8:00 AM to 5:00 PM. Additional time outside of these hours may be needed to complete the essential functions of the job.

Education, Training, and Experience

• A bachelor’s degree in nursing from an accredited college or university which includes course work in nursing, education or administration required
• 3 years of experience, within the previous 7 years, as a registered nurse providing direct patient care or equivalent experience and/or education required
• Experience in teaching, training, or clinical education preferred
• Knowledge in adult learning principles, technological support and delivery of program area and services
• Experience with MS Office and database management to supply reports and projections
• Exceptional written and verbal communication skills and presentation skills

Job Level Competencies

• Technical Skills: Intermediate ability to perform technical skills required for job role. This may include use of specific technology, knowledge of job-specific tasks and concepts, etc. Intermediate ability to supervise project workflows for the team. Intermediate ability to handle routine tasks and non-routine tasks; and handle tasks with high level of complexity with some guidance.
• Communicates Effectively: Intermediate ability to communicate and network with key contacts outside own area of expertise. Intermediate skills in active listening and adjusting articulation and body language for presentations. Advanced ability to provide clear and concisely written, verbal and nonverbal communication.
• Develops Self: Intermediate ability to understand and apply an advanced range of experience, professional concepts, and Company objectives. Intermediate ability to take a lead role in projects that require advanced professional skills. Intermediate ability to mentor others in the area of specialization. Intermediate ability to continuously refine and update skills to stay current and progress in the field.
• Customer Focus & Teamwork: Intermediate ability to work independently to determine team and customer-centric methods for assignments. Intermediate ability to drive collaborative efforts and navigate team dynamics. Intermediate ability to address escalated customer feedback or concerns.
• Decision Making: Intermediate ability to leverage various selection methods and techniques to drive optimal results within the department. Intermediate ability to perform situational analysis and interpret risk data, including emotional intelligence and potential organizational impact. Intermediate ability to think critically in solo or group settings and manage time effectively. Intermediate ability to coach others on best practices.
• Innovation: Intermediate ability to develop ideas that establish new or improve business processes across a division or key functional area and increase productivity. Intermediate ability to address complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors with an innovative approach. Intermediate abilities in creativity, flexibility, continuous improvement, curiosity, experimentation, data analysis, entrepreneurship, collaboration, and strategic thinking.
• Quality & Results Oriented: Intermediate ability to self-monitor and correct work. Produces optimal results that impact one or more teams, departments, or divisions. Intermediate ability to demonstrate commitment to excellence in their work and actively contributes to the development and improvement of processes and procedures. Intermediate ability to mentor colleagues on best practices for quality and results.
• Resourceful & Tenacious: Intermediate ability to use internal company policies and resources along with other external professional concepts to develop solutions to complex and critical issues.

Required Licenses, Certifications, and Other Specific Requirements of Law

• Health Insurance Portability and Accountability Act (HIPAA) certification and ability to obtain and maintain
• Valid, clear, and unrestrictive Nursing License for the State of Florida

Other Characteristics of the Position

Physical Demands:

• Stationary desk work for extended periods at a time
• Regularly required to communicate
• Infrequent lifting of office supplies up to 20 lbs.
• Vision abilities including close vision and ability to adjust focus

Work Environment:

• This job operates in a professional office environment.
• This role routinely operates standard office equipment.

Statement of Responsibility for Confidential Data

• Has access to, and requires daily use of, confidential records.
• Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information.
• Proprietary Information and Non-Conflict Agreement required.

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. 

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.