What are the responsibilities and job description for the Warehouse Dispatcher-Cust. Srvc position at AVANT BUSINESS SERVICES MASTER?
Final Mile delivery company is seeking a customer service representative to support our delivery team at our Hartford, CT location.
Responsibilities
- Proactively monitor our routing/dispatch program for driver performance
- Communicate with drivers on the status of their routes
- Answer incoming call from drivers and customers
- Respond to emails from customers
- Assist with drivers returning at the end of their routes to ensure their routes are closed out on their devices
- Assist with general warehouse duties when needed
- Forklift experience preferred
- Send out internal emails with performance updates every two hours
- Other duties as assigned by management.
Compensation
$18.00/hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Five day schedule (Mon-Friday)
- 9 AM to 5:30 PM with a half hour lunch
- Some Saturday shifts (based on business needs)
- Holiday's as needed
Education & Experience Requirements
·High School Diploma or GED preferred or equivalent experience working in a transportation agency.
· Previous experience in a transportation agency or transportation company preferred but not required.
Salary : $18