What are the responsibilities and job description for the Medical Receptionist position at AVANCE HEALTH SYSTEMS INC?
Who are we?
As an innovative primary care provider, Avance Care is in the business of improving the standard of healthcare. By offering convenient, accessible, cost-effective healthcare services, we keep our patients at the center!
Why us?
- Enjoy the perks of a family-like practice with the support of a large healthcare management company.
- We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
- Our company-wide growth means consistent opportunities for advancement.
Core Responsibilities
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- Set up new patients and update current patients’ information in the EMR system
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance cash register and ensure all credit payments are accurate
- Explain fees, services, and policies
- Other duties as necessary
Qualifications
- 1-2 years of medical administration or customer service experience, required
- High school diploma or equivalent, required
- Associates degree, preferred
- Medical and/or administration certifications, preferred
What are we looking for?
- Excellent verbal and written communication
- Ability to maintain confidentiality
- Strong computer skills
- Strong attention to detail
- Team player
- Efficient time management and workload prioritization
- Strong multitasking skills
- Basic understanding of common medical terminology
Schedule
- 12-hour rotating shifts and rotating weekends
- Monday - Friday 7am-7pm; Saturday-Sunday 9am-3pm
