What are the responsibilities and job description for the ServiceNow/Power BI Automation Engineer position at Avance Consulting?
Role: ServiceNow/Power BI Automation Engineer
Location: Hartford, Connecticut| Tempe, Arizona | Raleigh, North Carolina | Richardson, Texas
Fulltime/Permanent
Required Skill and Experience:
⦁ Strong ServiceNow Reporting & Analytics:
Develop and maintain ServiceNow reports, dashboards, Performance Analytics, and data extracts.
⦁ Power BI Development: Design and build Power BI dashboards and executive-level reports using ServiceNow and enterprise data sources.
⦁ Data Analytics & KPI Reporting:
Create data models, KPIs, measures, scorecards, and visualizations.
⦁ Provide insights into operational performance, compliance, service health, and engineering effectiveness.
⦁ Automation Development:
Identify opportunities for automation using APIs, scripting, workflows, and reporting tools.
⦁ Automated Reporting Solutions:
Automate recurring reports, data collection, validation, distribution, and notifications.
⦁ Power Automate / PowerShell / Python:
Experience developing automated reporting and workflow solutions.
⦁ ServiceNow Experience:
Strong understanding of ServiceNow platform and reporting capabilities.
⦁ Troubleshooting Skills:
Strong root cause analysis and problem-solving approach.
Preferred Skill and Experience:
⦁ Omnissa Workspace ONE administration and support.
⦁ Microsoft Intune device management experience.
⦁ Apple macOS Support:
Medium-level troubleshooting and engineering experience.
⦁ System Monitoring & Compliance:
Monitor endpoint performance, compliance, logs, and alerts.
⦁ Incident Management:
Analyze logs and collaborate with engineering teams to resolve issues.
⦁ Security & Policy Enforcement:
Work with security teams to ensure endpoint protection and compliance.
Change Management
⦁ Experience with change management processes, tools, and implementations.
Key Skills:
Automation
ServiceNow
Power BI
Skills:
Power BI
ServiceNow
Data Analytics
Reporting
Analytics
KPI