Demo

Help Desk/Service Desk at Austin,TX(Onsite)

Avance Consulting
Austin, TX Contractor
POSTED ON 5/30/2026
AVAILABLE BEFORE 6/27/2026

• Provide first-level technical support for hardware, software, and system-related issues through calls, chats, or tickets.


• Diagnose and troubleshoot basic IT issues, document problems, and maintain accurate ticket records.


• Resolve user issues within SLA timelines and escalate complex issues to higher support teams when needed.


• Assist users with “how-to” questions related to software, systems, and general IT support.


• Work collaboratively with team members while delivering excellent customer service in a fast-paced environment.

Hourly Wage Estimation for Help Desk/Service Desk at Austin,TX(Onsite) in Austin, TX
$24.00 to $30.00
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