What are the responsibilities and job description for the Desktop Support Analyst at Lynn,MA(Onsite) position at Avance Consulting?
Role: Desktop support analyst
Job Description·
Beginner knowledge on Active Directory, Group Policy·
Hands on experience for Windows, & IoS Corporate Devices·
Coordinate with multiple teams for resolving incident and executing change tickets·
Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)·
Strong troubleshooting skills for Desktop, Laptops & Peripheral devices
Must to Have Skills
3 years of hands-on experience, managing below technologies·
Microsoft Desktop Family Operating System (Win 7/10)·
Beginner knowledge on Active Directory, Group Policy· Active Directory & GPO·
Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·
Good to Have Skills
Very good verbal and written English communication and presentation skills·
Effective time management, team handling and organizational skills·