What are the responsibilities and job description for the Resident Ambassador position at AvalonBay Communities, Inc.?
AvalonBay Communities, Inc. is a leader in the apartment industry, committed to creating a better way to live. We are seeking a highly skilled Concierge to join our team and lead our front desk operations with exceptional customer service skills.
The ideal candidate will be responsible for monitoring foot traffic, providing top-notch customer service, and implementing programs to address resident satisfaction. They will also serve as a point of contact, offering assistance, information, and personalized recommendations to enhance the overall experience.
We are looking for an individual with strong communication skills, able to provide information, direction, and instruction - along with quality conversations. The ability to tackle new problems and see them through until the end is essential. Time management, patience, and organization are also crucial qualities for this role.
Our benefits package includes comprehensive health insurance, 401(k) with company match, paid vacation and holidays, tuition reimbursement, and more. We are committed to creating a diverse and inclusive work environment that encourages all voices to be heard, understood, and appreciated.
