What are the responsibilities and job description for the Certified Medical Assistant position at Avalon Family Care?
Avalon Family Care is a family medicine practice and medspa in Madison, AL. This is a small office that is seeking a full-time certified medical assistant with experience in the medical field. Candidates must be compassionate, personable, provide exceptional customer service, and be interested in working on a small team to grow a practice. We are seeking an individual who is self-motivated, detail-oriented, has a passion for health care, has experience working with patients of all ages and is comfortable working on a team.
Responsibilities:
- Triaging patients and entering information into EMR
- Taking a complete medical history and charting in EMR
- Assisting during medical examinations and procedures
- Preparing and cleaning treatment rooms and medical instruments
- Maintain cleanliness of the clinic and monitor availability of lab supplies.
- Calling patients to follow-up and help coordinate care
- Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, patients, family members of patients, suppliers, and the public
- Ensuring patient satisfaction, including troubleshooting when there is a complaint and developing process of improvements to prevent recurrences
- Sending and managing patient referrals and prior authorizations
- Ensuring total confidentiality of personal, health and financial data
Additional desired skills and abilities:
- Must be comfortable working on a team
- Must be a reliable, self-starter with the ability to troubleshoot without assistance
- Must be good at multitasking
- Knowledge of Medical Terminology and HIPAA
- Great communication skills, both written and verbal
- Spanish-speaking (strongly preferred, but not required)