What are the responsibilities and job description for the Field Service Technician position at Avail Infrastructure Solutions?
Field Service Technician
ABOUT US
At Avail Switchgear Systems, we have been providing customized switchgear systems for over 65 years. At our three US-based facilities, we deliver exceptional services in design, engineering, manufacturing, installation, and field service capabilities, with the proven ability to work with every breaker manufacturer.
As an Avail Infrastructure Company, we're small enough for your ideas to make an immediate impact and large enough to offer you opportunities to grow professionally at any stage of your career.
Job Summary:
Responsible for installing, troubleshooting, and repairing products at customer job sites and within our Oshkosh facility.Essential Duties and Responsibilities of the Job: Conducts variety of electronic, mechanical, and electromechanical tests on electronic systems, sub-assemblies, and parts to ensure unit functions according to specifications or to determine cause of unit failure by performing the following duties.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and Experience
Avail Infrastructure Solutions (including its subsidiaries) is an equal employment opportunity employer committed to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, marital status, military status, nor any other status protected by the laws or regulations in the locations where we operate. Avail will not tolerate discrimination or harassment based on any of these characteristics.
ABOUT US
At Avail Switchgear Systems, we have been providing customized switchgear systems for over 65 years. At our three US-based facilities, we deliver exceptional services in design, engineering, manufacturing, installation, and field service capabilities, with the proven ability to work with every breaker manufacturer.
As an Avail Infrastructure Company, we're small enough for your ideas to make an immediate impact and large enough to offer you opportunities to grow professionally at any stage of your career.
Job Summary:
Responsible for installing, troubleshooting, and repairing products at customer job sites and within our Oshkosh facility.Essential Duties and Responsibilities of the Job: Conducts variety of electronic, mechanical, and electromechanical tests on electronic systems, sub-assemblies, and parts to ensure unit functions according to specifications or to determine cause of unit failure by performing the following duties.
- To perform defined service tasks at direction of management at various off site locations.
- Reads test schedule, work orders, test manuals, performance specifications, wiring diagrams, and schematics to determine testing procedure and equipment to be used.
- Understand system and product documentation to be able to perform the specified functions at the customers' site in accordance with established procedures.
- Preparing daily reports, reports of findings, analysis and solution. Prepare travel/trip reports including time sheets and expense reports in a timely and efficient manner.
Support and or develop procedures for installation and trouble shooting. - Create/edit documents and procedures.
- Troubleshoot and utilizing instrumentation, documentation, knowledge and or experience to identify issues and determine the corrective action to fix the equipment and or system.
- Tests functional performance of systems, sub-assemblies, and parts under specified test procedures.
- Calibrate test instruments according to specifications.
- Connects unit to be tested to test equipment such as motor generator, multi meters, or current injector.
- Reads dials or digital displays that indicate electronic characteristics such as voltage, frequency, distortion, inductance, and capacitance.
- Compares results with specifications and records test data.
- Analyzes test results on defective units to determine cause of failure.
- Replaces defective wiring and components or records defects and returns unit to production department for repair.
- Confers with engineers, technicians, production personnel, and others regarding testing procedures and results and to resolve problems.
- Test equipment setup to evaluate performance and operation of nonstandard or customer returned units, by servicing and repairing equipment.
- Ability to lead projects, instruct and direct workers.
- Trains shop personnel.
- Assist with QMS procedures.
- Travel to customer site for startups, trouble shooting, or to train on switchgear and operations of equipment.
- Sources additional opportunities for service related functions while on customer sites - (generate revenue).
- Test structures, controls, or mechanical, hydraulic, or electrical systems, according to test plans in coordination with engineers.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and Experience
- HS diploma or GED required.
- 2 to 4 years of experience, preferably in Electro-Mechanical Field as a Field Service Technician.
- Prior supervisory-level experience, or experience coordinating construction jobs, strongly preferred.
- Or equivalent combination of education and experience.
- Strong reading, writing and communication skills.
- Good mathematical skills
- 50-75% overnight travel (domestic and international); occasional extended-stay travel (trips of mare than 1 week’s duration)
Avail Infrastructure Solutions (including its subsidiaries) is an equal employment opportunity employer committed to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, marital status, military status, nor any other status protected by the laws or regulations in the locations where we operate. Avail will not tolerate discrimination or harassment based on any of these characteristics.