What are the responsibilities and job description for the Customer Service Representative position at AV Specialists, Inc.?
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Contract Client Relations & Communications Specialist
Contract Client Relations & Communications Specialist
About the Role
We’re a growing company looking for an enthusiastic, people-first communicator to join our team on a contract basis — with real potential to grow into a full-time Office Manager role for the right person!
We’re a growing company looking for an enthusiastic, people-first communicator to join our team on a contract basis — with real potential to grow into a full-time Office Manager role for the right person!
You’ll be the friendly voice of our company — both reaching out to clients proactively and welcoming them when they call in. This is not a sales or technical support role. It’s about being warm, organized, and making sure every client feels heard and gets connected to the right person quickly.
What You’ll Be Doing
• Calling existing clients to update them on our new website and email systems
• Checking in to see how things are going and if we can help with anything
• Listening for issues or new requests and passing them along to the right team member
• Answering incoming calls, gathering client information, and routing calls to the appropriate person
• Being the welcoming, reliable first point of contact our clients love to hear from
• Calling existing clients to update them on our new website and email systems
• Checking in to see how things are going and if we can help with anything
• Listening for issues or new requests and passing them along to the right team member
• Answering incoming calls, gathering client information, and routing calls to the appropriate person
• Being the welcoming, reliable first point of contact our clients love to hear from
Please Note: This role does not involve technical support or sales. Your superpower is people — gathering the right information and making sure it gets to exactly who needs it.
What We’re Looking For
• A natural conversationalist who genuinely enjoys talking to people
• Confident, warm, and professional on the phone — with both familiar clients and new callers
• Strong organizational skills — you capture details accurately and follow through
• Comfortable striking up a conversation and putting people at ease right away
• Self-motivated, dependable, and positive
• Prior experience in customer service, reception, or client relations is a plus
• A natural conversationalist who genuinely enjoys talking to people
• Confident, warm, and professional on the phone — with both familiar clients and new callers
• Strong organizational skills — you capture details accurately and follow through
• Comfortable striking up a conversation and putting people at ease right away
• Self-motivated, dependable, and positive
• Prior experience in customer service, reception, or client relations is a plus
The Details
Position Type: Contract — with potential to grow into a permanent Office Manager role
Location: 1163 N. Hercules Ave, Clearwater, FL 33765
Schedule: Flexible — to be discussed
Compensation: $20–$25 per hour (based on experience)
Hours per Week: Part-Time — 20 to 30 hours per week
Start Date: Ready when you are!
Position Type: Contract — with potential to grow into a permanent Office Manager role
Location: 1163 N. Hercules Ave, Clearwater, FL 33765
Schedule: Flexible — to be discussed
Compensation: $20–$25 per hour (based on experience)
Hours per Week: Part-Time — 20 to 30 hours per week
Start Date: Ready when you are!
How to Apply
If you’re the kind of person clients are always glad to hear from — organized, personable, and great at making people feel taken care of — we’d love to talk!
If you’re the kind of person clients are always glad to hear from — organized, personable, and great at making people feel taken care of — we’d love to talk!
We can’t wait to hear from you!
Salary : $20 - $25