Hospice Care Consultant

Department: Marketing/Sales

FLSA Status: Exempt

Direct Reports: None

Position Summary: The Hospice Care Consultant is responsible for acting as the primary conduit between Autumn Hospice and physicians, acute care hospitals, Skilled nursing centers, assisted living facilities, and other community-based referral sources. May also conduct personal visits to primary referral sources and interested parties and represent Autumn Hospice in community events.

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Essential Job Functions and Duties:

· Identify and develop ongoing contacts with physicians, specific acute care hospitals, skilled nursing centers, assisted living facilities, and other community-based referral sources to maintain relationships for the promotion of public awareness and understanding of the hospice program and philosophy.

· Provide information to physicians, families, and other referral sources to promote awareness for end of life care.

· Serve as the liaison between community-based referral sources and the Autumn interdisciplinary team (IDT)

· Coordinate the admission process and ongoing communication with the referral source as necessary.

· Complete all referral and intake admission paperwork in a complete, accurate, and timely manner.

· Provide in-services to community agencies, physicians, and hospital referral services. Educate Autumn team members in customer service aspects as needed.

· Participate in Autumn’s Quality Assurance/Performance Improvement program as requested.

· Apply policies and procedures of Autumn and the rules and regulations of Federal and State regulatory agencies and other certifying agencies in performing duties.

· Maintain all Individual privacy and confidentiality in accordance with Autumn policies and HIPAA req.

· Ensure that all care is provided consistently with respect for Individual rights. Report any/all allegations of Individual abuse, neglect, and/or misappropriation of property in accordance with Autumn policies.

· Maintain required clinical competency/license as appropriate.

· Follow standard precautions and infection control procedures at all times.

· Attend and participate in all in-service trainings and meetings as needed.

· Participate in developing and updating Autumn policies and procedures as requested.

· Report all accidents and incidents observed. Identify and respond appropriately to emergency situations.

· Complete other duties as assigned.

Position Qualifications and Entrance Requirements:

· Bachelor Degree (BA or BS) from 4-year accredited college or university

· Must have at least 2 years of sales and marketing experience

· Must have demonstrable competency with computers (MS Word, MS Excel, etc.)

· Solid verbal, written, and interpersonal communication skills are required.

· Experience working independently with minimal supervision is required.

· Candidates must successfully complete criminal background check and physical (including TB screening) prior to completing Orientation.

Preferred skills and/or experience:

· Previous hospice and/or healthcare sales experience is preferred

· Experience in a customer-service oriented environment is preferred

Physical Demands/Work Environment:

· Must be able to complete physical activities (walking, standing, talking, hearing, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed.

· Must be able to travel to Individual locations on a daily basis

· Must be able to work with exposure to possibly disagreeable conditions including but not limited to: odors, infection, illness, and physical contact with disruptive Individuals.

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: On the road

Salary : $80,000 - $95,000