What are the responsibilities and job description for the Program Manager position at AutoZone?
SUMMARY
We are looking for an experienced Program Manager who is passionate to join, participate and contribute to the transformation and digitalization of AutoZone's Commercial business. This position will provide strategic guidance to our Commercial initiatives, manage the sequencing, and execute within the budget and timelines by following our company policies and culture.
In addition, we expect our Program Managers to work closely with the business leaders, understand short and long-term business goals, and collaborate on plans to achieve those goals by delivering leading-edge systems using a combination of Agile and Traditional Methodologies in conjunction with a highly motivated team.
Our ideal candidate will have a combination of 10 years in traditional project/program management and Agile methodologies working with multi-cultural, multi-regional cross functional teams. The candidate should be able to lead efficient strategies and tactics during our transformation, provide outstanding leadership ability to implement new processes, standards and governance, to follow best practices and standards set-up within the organization.
Responsibilities:
- Initiate, plan, execute, monitor, and deliver projects and programs
- Help decide on suitable strategies and objectives for the project
- Formulate, organize, and monitor inter-connected projects
- Defining the program governance (controls)
- Lead the team toward delivering our customer’s solution in time and within budget
- Lead daily/weekly stand-ups and meetings
- Lead, evaluate and help other project managers and scrum masters on the team
- Develop, manage, and control deadlines, budgets, and scope
- Apply change risk and resource management techniques as needed
- Assume responsibility for the programs team and vendors
- Manage and communicate Risks, Assumptions, Issues and Dependencies in a timely manner during the execution of the projects
- Coordinating the projects and their interdependencies and activities
- Managing and utilizing resources across projects
- Managing stakeholders’ communications
- Managing the main program documentation such as the program initiation document, project closing documents, monthly financial forecasts, weekly financial summaries, weekly status reports etc.
- Work with AutoZone PMO group defined policies/procedures and execute the same during each phase of the projects.
- Ability to work unsupervised, with little management oversight
- Capture KPIs and effectively communicate to stakeholders
- Background managing Vendor relationships with Staff augmentation, implementation partner and SaaS solution providers is expected/ desired
- Agile experience is highly desired
- Will report to IT Manager
Requirements:
- Bachelor’s degree in management, Computer Science or a relevant field;
- Experience in retail industry will be preferable. Familiarity with one or more of merchandising, supply chain or digital will be a plus.
- 8 years’ experience in project management
- Requires proven experience as a Program Manager or other managerial position
- Excellent organizational, communication, management and leadership skills
- Excellent Knowledge of performance evaluation and change management principles
- Excellent knowledge of MS Office, working knowledge of program/project management software (Basecamp, MS Project, etc.)
- Experience with budget, scope and schedule management
- Readiness to work with multi-cultural, cross geographical teams
- Excellent problem-solving ability, relevant domain an analytical skill.
- Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques
- Good business and financial management skills.
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