What are the responsibilities and job description for the Front Desk Coordinator (Temporary) position at AutoPayPlus?
About AutoPayPlus
For more than 20 years, AutoPayPlus (APP) has helped over 300,000 members improve their financial well-being through accelerated loan payoff programs, automated payment technology, and exceptional customer service. As a mission-driven FinTech organization headquartered in downtown Orlando, we are committed to innovation, member success, and a strong culture guided by our core values: Above & Beyond, Teamwork, Innovation, Work Ethic, Do the Right Thing, and We Care.
Job Purpose
The Front Desk Coordinator (Temp) serves as the first point of contact for all visitors, employees, and vendors at AutoPayPlus. This role supports the daily operations of the office by managing front desk activities, maintaining professional communications, coordinating administrative tasks, and providing clerical support to multiple departments. The Front Desk Coordinator ensures a positive first impression of the company while assisting leadership and staff with organizational, logistical, and project-based needs during this temporary assignment.
Duties And Responsibilities
Front Desk & Guest Services
Education & Experience
The position is not physically demanding. Duties primarily involve desk work, phone communication, light lifting of mail/packages, and occasional standing or walking within the office.
For more than 20 years, AutoPayPlus (APP) has helped over 300,000 members improve their financial well-being through accelerated loan payoff programs, automated payment technology, and exceptional customer service. As a mission-driven FinTech organization headquartered in downtown Orlando, we are committed to innovation, member success, and a strong culture guided by our core values: Above & Beyond, Teamwork, Innovation, Work Ethic, Do the Right Thing, and We Care.
Job Purpose
The Front Desk Coordinator (Temp) serves as the first point of contact for all visitors, employees, and vendors at AutoPayPlus. This role supports the daily operations of the office by managing front desk activities, maintaining professional communications, coordinating administrative tasks, and providing clerical support to multiple departments. The Front Desk Coordinator ensures a positive first impression of the company while assisting leadership and staff with organizational, logistical, and project-based needs during this temporary assignment.
Duties And Responsibilities
Front Desk & Guest Services
- Greet and assist all visitors in a professional and welcoming manner.
- Notify employees of arriving guests and maintain lobby organization.
- Answer and route incoming calls as needed.
- Maintain professional appearance of the front desk and lobby areas.
- Receive, sort, and distribute incoming mail and packages.
- Prepare and process outgoing mail, including FedEx shipments and airbills.
- Coordinate package pick-ups and drop-offs as necessary.
- Monitor office supply levels and place replenishment orders as needed.
- Support coordination of lunches, meetings, and company events.
- Assist with scheduling and general office logistics.
Education & Experience
- High school diploma required; Associate degree (AA) or equivalent administrative experience preferred.
- Prior experience in front desk, administrative, receptionist, or office coordinator roles preferred.
- Knowledge of administrative and clerical office procedures.
- Proficiency with office technology and business applications (email, Microsoft Office, scanners, phones).
- Understanding customer service best practices.
- Strong written and verbal communication abilities.
- Professional presentation and interpersonal skills.
- Exceptional organizational and multitasking capabilities.
- High attention to detail and reliability.
- Customer Service Orientation
- Professional communication
- Initiative and accountability
- Organizational planning
- Time management and prioritization
- Stress tolerance in fast-paced environments
- This position is performed onsite in an office environment.
- Schedule: Monday, Wednesday, and Friday — 8:30 a.m. to 5:00 p.m.
- Temporary part-time role (schedule may be adjusted based on business needs).
The position is not physically demanding. Duties primarily involve desk work, phone communication, light lifting of mail/packages, and occasional standing or walking within the office.