What are the responsibilities and job description for the FT Store Counter Sales Rep position at AUTOMOTIVE PARTS HEADQUARTERS?
The Store Counter Sales Representative is responsible for greeting and providing sales service to customers, assisting with non-application parts, mixing paint, customer returns and resolving customer concerns. Secondary responsibilities include checking in freight, delivering parts, cycle counts, cleaning, and label maintenance. A counter sales representative is also responsible for maintaining store appearance, security, safety and daily operational standards, as set by the manager.
Job Duties:
- Serve retail and commercial customers with the objective of making Auto Value the leading provider of auto parts, accessories, tools, equipment and automotive paint and supplies in the marketplace
- Assist with phone inquiries to result in commercial deliveries and in-store sales
- Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items and advise possible upgrade options when appropriate
- Resolve customer concerns or complaints
- Ensure that customers receive world-class service in having their needs met by Auto Value
- Follow proper store policies and procedures when conducting sales transactions
Minimum Requirements:
- Must possess and maintain a valid driver’s license and acceptable driving record
- Automotive parts knowledge or sales experience preferred; training is available
- Strong organizational skills and strong verbal and written communication skills
- Familiar with store operating procedures
- Ability to effectively communicate with customers, suppliers and visitors as well as employees at all levels of the company
- Able to work M-F and Saturdays as needed