What are the responsibilities and job description for the Benco Service Technician position at AUTOMOTIVE PARTS HEADQUARTERS?
The Service Technician at BENCO Equipment is responsible for the installation, diagnosis, and repair of shop equipment while delivering top-notch service to the customer.
JOB DUTIES:
- Install, diagnose, and repair shop equipment: 2 and 4 post hoists, tire changers, wheel balancers, industrial air compressors, pressure washers, waste oil heaters, air line systems, lube systems, exhaust systems, and other shop-type equipment
- Top-tier industry-specific training provided.
- Follow logical steps to troubleshoot the cause of problems with equipment
- Run equipment tests and make adjustments as required
- Prepare equipment for delivery by inspecting and operating machines prior to delivery as able
- Keep up to date and continue education on new technologies as required
- Accurately report service work performed in a timely manner
- Present yourself in a professional manner at all times
MINIMUM REQUIREMENTS:
- High school diploma or (GED) equivalent; an Associate's Degree or a Technical school certificate is a plus
- Working knowledge of automotive shop equipment, hydraulics, mechanical, and electrical systems. Basic computer skills.
- Ability to diagnose and repair equipment and components in the field
- Strong problem-solving skills
- Ability to understand the customer’s expectations and work to exceed them
- Ability to work in the field without supervision
- Ability to work in a dynamic, fast-paced service environment
- Willingness and ability to comply with company safety requirements and maintain safe working habits
- Ability to lift up to 75 pounds
- Valid driver’s license and a safe driving record
- Flexibility to work overtime hours as needed
Benefits:
- Medical
- Dental
- Vision
- Basic Life and Long-Term Disability
- Voluntary Life Insurance
- Short Term Disability
- 401k and company match
- Profit Sharing
- PTO
- Safe and Sick Time
- Employee Discount
- EAP (employee assistance program)