What are the responsibilities and job description for the Service Advisor position at Automotive Dealership?
Service Advisor
We are seeking a highly skilled Service Advisor to join our team at Automotive Dealership.
About the Role:
- Competitive wages and opportunities for advancement
- Ongoing extensive factory product training to stay up-to-date on the latest technologies
- A supportive work environment with a focus on customer satisfaction
- A comprehensive benefits package, including health insurance and 401k
- Paid time off to relax and recharge
Key Responsibilities:
- Customer Consultation: Meet with customers to discuss their service needs and provide expert advice on repairs and maintenance
- Sales and Upselling: Effectively sell and up-sell services by emphasizing value and highlighting the importance of regular maintenance
- Communication: Keep customers informed on completion times, service expenses, and possible changes throughout the repair process
- Customer Service: Ensure a positive dealership experience by providing exceptional customer service and addressing any concerns or issues promptly
- Product Knowledge: Develop in-depth knowledge of our products to answer questions and address customer concerns
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical abilities
- Ability to work independently and as part of a team
- Basic computer skills and proficiency in automotive software systems
- High school diploma or equivalent required; associate's degree or higher preferred
What We Offer:
We offer a dynamic and supportive work environment, competitive wages, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply today!
