What are the responsibilities and job description for the Customer Service Advisor position at automotive concepts?
Join our dedicated customer service team at a leading auto glass and automotive accessories company specializing in Auto Glass and Sunroof repair ,custom leather interiors. As a Customer Service Advisor, you will play a crucial role in assisting customers with insurance claims, scheduling appointments, managing parts orders, and maintaining inventory control. Attention to detail and exceptional customer service skills are essential in this highly competitive industry. excellent training
Responsibilities
- Assist customers with insurance claim processing
- Schedule appointments and manage calendars
- Communicate clearly with customers via in-person, email, and phone support
- Order and track parts inventory
- Maintain accurate records and attention to detail in all tasks
Preferred Qualifications
- 1 years of experience in customer service
- High School Diploma or equivalent