What are the responsibilities and job description for the Inside Sales Representative position at Automation-X Corporation?
Description
Automation-X, the industry leader in oil and gas wellhead automation products, has an outstanding opportunity for a Inside Sales Representative with our Sales team. This position will be based in our West Texas Office. Our success is built on delivering integrated automation solutions to the oil and gas industry. We are looking for a motivated professional with experience in purchasing to provide support and customer service across the company to our team and to our customers. For more information on the company: https://automation-x.com/
Inside Sales Representative Position Summary
The Inside Sales Representative is responsible for direct support in the ongoing development of existing customers to ensure sales targets are achieved. In addition, the position develops account relationships and provides support through customer facing phone calls, emails and walk-in traffic. The Inside Sales Representative assists with managing and maintaining accounts from initial sales orders through invoice submittal. Excellent communication abilities and data entry skills are essential for candidates.
Essential Job Duties and Responsibilities of the Inside Sales Representative Candidate
- Respond to customers’ requests for pricing, order status and delivery
- Listen, document and resolve conflicts with customers
- Coordination with Business Unit and Corporate to ensure customer satisfaction
- Knowledge of Automation-X’s products and solutions
- Deliver and exceed Business Unit sales targets
- Ability to multi-task, prioritize and manage time effectively
- External & Internal correspondence
- Customer Record Updates
- Customer Interaction (Walk In’s)
- Quote creation and follow-up
- Open Sales Orders & Pending Billing Reports
- RMA submittals and Report review
- Enter customer interactions into CRm
- Collaboration with RSM, ADR, & SA’s on account strategies
- Monthly Expense Report submittals
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Education and Experience Requirements of the Inside Sales Representative Candidate?
Minimum of High School Diploma Required
Preferred Skills and Abilities of the Inside Sales Representative Candidate
- Takes pride in exceeding customer needs and Automation-X goals & KPI’s
- Strong attention to detail to ensure we are providing our customers with the correct automation solutions
- Excellent customer relations skills to work proactively with our customers and also with other team members
- Solid verbal and written communication skills
- Strong computer skills including: MS Word, Excel, Outlook and CRM systems
- Ability to represent Automation-X with professionalism and build strong relationships with our customers
- Oil & Gas Automation experience preferred
- Good understanding of power, communication, measurement. Control and electrical aspects of wellhead products a plus
- Work with internal departments to ensure customer engagement and customer satisfaction
Working Conditions and Physical Demands
The Inside Sales Representative position operates in a professional office environment
Travel Required
Travel is not expected for the Inside Sales Representative position.