What are the responsibilities and job description for the Customer Service Representative position at Automated Health Systems?
Job description
Automated Health Systems is a premier healthcare focused customer service call center vendor expanding in the Northeast Region. Join at the front end for an exciting opportunity in a fast-paced contact center environment.
**this role is on-site (shift differential for on-site!); must be able to work in Marlborough, MA**
The available shift is 9:30am-6pm for FT; part-time shifts also available
Call Center Benefits:
- Health/Dental/Vision/401(k)/Paid Time Off
- Employee Wellness Program
- Comprehensive and ongoing paid training
- Strong company culture with career growth opportunities
Call Center Additional Benefits:
- Eligibility for up to a $400 hiring bonus!
- Eligibility for employee referral incentives up to an additional $400!
Call Center Responsibilities:
- Assisting individuals and families gain access to health care services.
- Providing accurate and consistent information.
- Providing quality customer service and support.
Call Center Qualifications for the position include:
- Customer-focused team player with a passion for helping people.
- Strong PC proficiency with a willingness to learn new applications.
- Detail-oriented, fast learner with excellent communication skills.
- Maintain confidentiality of personal health information.
- Bilingual skills (i.e., Spanish, Creole, or Portuguese) strongly preferred.
Don’t miss the chance to join this cutting edge, service-minded team dedicated to making the process to receive affordable healthcare accessible and easy for all who contact us!
AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”
Additional Title:
Call Center Rep
Call Center Professional
Customer Service Rep
Customer Service Representative
Customer Service
Call Center
Enrollment Rep
Enrollment Representative
Enrollment Agent
Enrollment Specialist
Provider Enrollment
Provider Services
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
- Work from home
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
Work Location: In person
Salary : $16 - $19