What are the responsibilities and job description for the Call Center Trainer position at Automated Health Systems?
Automated Health Systems is seeking a Trainer to support employee training, onboarding, and ongoing staff development programs.
Benefits
- Health, dental, and vision insurance
- 401(k)
- Employee wellness program
- Training and career growth opportunities
Responsibilities
- Assist with staff orientation and onboarding programs
- Develop and deliver training materials and learning modules
- Conduct initial and ongoing training sessions
- Communicate program or policy updates to staff
- Support quality improvement initiatives through training
- Evaluate training effectiveness and suggest improvements
- Assist with staff development initiatives and special projects
Qualifications
- Bachelor's degree in related field preferred, or equivalent experience
- 3 years of training or instructional experience required
- Experience in contact center, healthcare, or human services environments preferred
- Strong communication and presentation skills
- Strong organizational and instructional design skills
- Strong computer skills and familiarity with training tools
Automated Health Systems is an Equal Opportunity Employer.
Benefits:
Vacation & Paid Time Off, Dental Insurance, Job TrainingSalary : $40,817 - $54,735