Contract Administrator

Automated Business Solutions has been providing businesses throughout RI, MA & CT with Office Equipment Solutions and IT Services for over 30 years. We are seeking an experienced, detail-oriented Office Professional to provide expert administrative and contract management support to our valued clients and team. This role is critical to our operations and requires someone who thrives in a collaborative environment while managing complex customer relationships independently.

This position is based in our Warwick, RI office and involves extensive telephone communication with our existing customer base - high-volume client interaction focused on service excellence and relationship management, not sales.

Join our growing team! With 6 locations across 3 states, we're actively expanding through acquisitions while continuously improving our processes to support organic growth.

Objectives of this role

• Invoice and manage the entire contract lifecycle, in a way that is neutral, beneficial and fair to both parties involved
• Quote and execute contracts upon request
• Ensure that all contracts are in compliance of the signed agreement
• Perform periodic reviews and run reports of the contracts in place. Provide resolution services whenever a situation arises
• Educate the clients on their responsibilities, as per the conditions on the contract
  
  

Responsibilities

• Quote, invoice, monitor, and review new and existing contracts
• Provide essential contract management services by resolving conflicts and monitoring and renewing contracts
• Manage Dealer to Dealer contracts
• Review the performance of the contract and report on contracts that are outside of benchmarks
• Prepare reports and documentation on the contract performance and run them by the senior contract manager (if any)
• Update and revise contracts as seen fit for both ABS & Clientele
• Communicate with employees and clients on the status of contracts
  
  

Required Skills And Qualifications

• Accuracy and high attention to detail
• Negotiation skills
• Office Experience
• Proficient with Excel, Word, and Outlook
• Problem solving skills
• Dependable and punctual attendance
• Ability to multi-task
• Ability to adapt to changing priorities and work well under pressure
• Manage time efficiently and effectively
• Excellent verbal and written communication skills
  
  

Helpful Expertise

• Experience with e-Automate a plus
• Familiarity with basic office equipment and technology
  
  

Benefits Include

• Competitive Compensation based on experience
• Medical
• Dental
• Life Insurance
• 401(k)
• 401(k) Company match
• Disability
• Holidays
• Paid Time Off
  
  

Job Type: Full time, Onsite

Schedule: 8:00am - 5:00pm

Work Location: Warwick, RI

Salary: $18.00 - $20.00 per hour

Please submit your resume for immediate consideration. Please check out our website at www.absne.com for more information regarding our organization.