Customer Service/Sales Representative

Job Overview
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while also driving sales. Your ability to communicate effectively and handle customer inquiries will be crucial in ensuring a positive experience for our clients.

Duties

• Provide outstanding customer service by addressing inquiries and resolving issues promptly.
• Engage with customers through outbound calls to promote products and services.
• Maintain accurate records of customer interactions and transactions through data entry.
• Assist customers with their needs by providing information on products, services, and promotions.
• Utilize Microsoft Office applications to create reports and manage customer information.
• Demonstrate strong phone etiquette while communicating with clients.
• Collaborate with team members to enhance client services and improve overall customer satiAbout Us

Autoline LLC is a fast-growing independent auto dealership located in the heart of Hialeah. We specialize in financing and selling quality pre-owned vehicles to our local community — offering flexible in-house financing, fast approvals, and a friendly, trustworthy buying experience.

Position Overview

We are looking for a motivated, energetic, and goal-oriented Sales Representative to join our team. The ideal candidate is confident speaking with customers in-person and on social media, understands how to build trust quickly, and can guide clients through the full sales process — from first contact to vehicle delivery.

Key Responsibilities

• Greet and assist walk-in customers and online leads with a positive attitude.

• Generate and manage leads through platforms such as Facebook Marketplace, Instagram, TikTok, and WhatsApp.

• Explain financing options, vehicle features, and company policies clearly.

• Conduct test drives and complete vehicle sales following company procedures.

• Follow up with customers to ensure satisfaction and referrals.

• Maintain the dealership’s professional image through customer service and online presence.

• Meet or exceed monthly sales targets.

Requirements

• Previous experience in automotive or retail sales preferred (but not required — we train the right people).

• Strong communication skills in English and Spanish (bilingual preferred).

• Familiarity with social media platforms and basic CRM systems (DealerCenter experience is a plus).

• Positive attitude, reliability, and a team-player mindset.

• Valid driver’s license.

Benefits

• Commission structure.

• Bonuses for performance.

• Full-time position with growth opportunities.

• Supportive team environment and ongoing training.

Job Type: Full-time

Pay: $43,726.82 - $52,660.26 per year

Work Location: In person

Salary : $43,727 - $52,660