New Home Sales Counselor

Job Title: Sales Counselor

Company: Autograph Homes

Location: Houston Tx.

Job Summary:

As a Sales Counselor at Autograph Homes, you will be the first point of contact for our customers, helping them find the perfect home or homesite to meet their unique needs. Your role is crucial in creating a positive first impression and ensuring a seamless sales process. Through remarkable communication skills, genuine engagement, and a passion for customer service, you will guide potential buyers through the purchasing process and set them on a path to fall in love with their new Autograph Home.

Key Responsibilities:

From start to finish, you will be our customers’ key point of contact on their homebuying journey, ensuring they are 100% happy every step of the way.

The details will include (and are not limited to):

·        Learning a solid understanding of the Autograph Homes DNA, what we build, where we build and what the local market areas are all about – schools, parks/amenities, shopping

·        Owning and updating a competitive analysis of surrounding communities and offerings by competitive builders, and how we stack up against them

·        Generating interest and exploration of our homes (traffic) and partner with our online sales team to drive online lead conversion to in-person visits

·        Collaborate with the marketing team on events and other ideas to generate interest and traffic

·        Maintaining our online presence both on our own website and other sites like HAR.com

·        Tracking customer data and inputs to our Lead Management System, sharing insights from this with company leadership so we can continue to evolve our home plans for what people want

·        Proactively manage the supply and sales of our available quick move-in homes

·        Managing and curating a great community and model home experience, working with our designers and others

·        Hosting tours of our model homes, plans, and the community lifestyle our buyers will enjoy

·        Preparing and presenting purchase and sale agreements and facilitating the mortgage qualification process with our preferred lenders, or others as the customer may want, including tracking loans to closing, and providing comps and other documentation as needed

·        Partnering with our design studio team to help them give each of our buyers a fun and personalized experience

·        Showing up with ideas and energy in our weekly sales meetings and taking pride in the importance of your role to our business.

Team Collaboration & Marketing Coordination:

• Partner closely with online Sales Counselors through regular contact and attendance at sales meetings.
• Work with the Marketing team to ensure accurate online information and assist with internet-related marketing initiatives.
• Initiate and maintain email drip/nurture campaigns via Brix CRM to sustain lead engagement.

Market Awareness & Continuous Learning:

• Stay informed about local and national market trends, regulations, and economic factors impacting the home-buying industry.
• Participate in ongoing training to enhance skills and knowledge.

Exceptional Customer Experience:

• Ensure every customer interaction reflects our commitment to excellence, leaving a lasting positive impression.

Qualifications:

• Outstanding phone, written, and verbal communication skills.
• Minimum 3 years High Investment Sales experience.
• Experience with CRM tools (preferably Brix CRM) and lead management.
• Strong ability to build rapport and establish trust with prospective buyers and realtors.
• Knowledge of the home-buying process, local markets, and community features is a plus.
• Ability to multitask, prioritize leads, and manage time effectively.
• Will be required to work weekends.
• Driven, self-motivated, and customer-focused.

Why Join Us?

At Autograph Homes, we’re passionate about helping families find their dream homes. As an Online Sales Consultant, you’ll play a pivotal role in shaping these life-changing moments. Join a supportive team that values innovation, collaboration, and your professional growth.

Everything we do is personal. For us. And our homebuyers. Our approach – and the homes we build – are inspired by how people want to live their lives, not by what we’ve always done. At Autograph Homes, we’re determined to make the journey from dreaming the dream, to walking through their front door the very first time better and fun for everyone who builds a home with us. We put our name on it. And we hope you will too. 

Autograph Homes is an Equal Opportunity Employer. We hire great people from a wide variety of backgrounds, not only because we value diversity, but also because we know we are stronger together. In recruiting for our team, we welcome the unique contributions you can bring.

Apply Now

Ready to help others fall in love with their dream home? Submit your resume and application.