Automotive Customer Service Representative

Overview

Join our dynamic automotive team as a Customer Service Representative dedicated to delivering exceptional service and expert assistance to our valued clients. In this energetic role, you will be the friendly face guiding customers through their vehicle needs, from routine maintenance to complex repairs. Your mechanical knowledge and sales skills will help ensure every customer leaves satisfied and confident in our services. This paid position offers a fantastic opportunity to grow within the automotive industry while making a positive impact on every customer interaction.

Responsibilities

• Greet visitors, answer multi-line phone systems, and direct calls with professionalism and courtesy, ensuring excellent phone etiquette.
• Manage front desk operations, including scheduling appointments, handling inquiries, and maintaining a welcoming environment.
• Perform data entry, filing, and document proofreading to support administrative workflows using Microsoft Office, Google Workspace, and other computer skills.
• Assist with office management tasks such as calendar management, organizing files, and supporting general clerical duties like photocopying and faxing.
• Provide customer support by addressing inquiries promptly, resolving issues efficiently, and maintaining positive relationships with clients and team members.
• Support bookkeeping activities including basic data entry related to invoicing or billing using QuickBooks or similar software.
• Maintain organization of office supplies and ensure the smooth operation of office systems including multi-line phone systems and clerical processes.

Requirements

• Proven experience in office management or administrative support roles with strong organizational skills.
• Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and data entry skills.
• Prior experience in customer service or front desk roles with strong phone etiquette and interpersonal skills.
• Bilingual abilities are highly desirable to serve diverse client needs effectively.
• Familiarity with office equipment such as multi-line phones, printers, scanners, and filing systems.
• Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment.
• Clerical experience including proofreading documents, managing calendars, and handling confidential information is preferred.
• Previous experience in medical or dental receptionist roles or personal assistant positions is a plus but not required. Join us to be part of a vibrant team dedicated to delivering outstanding service while advancing your career in office management and customer support!

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $20