What are the responsibilities and job description for the Automotive Parts Specialist ~ Cadillac position at AUTO WARES INC GROUP?
Drive your future at Auto-Wares Group of Companies as a Full Time Automotive Parts Specialist!
Join our team as a Full-Time Automotive Parts Specialist! We are looking for a dependable, customer-focused individual eager to grow in a fast-paced environment for our Cadillac, MI store. This position offers hands-on experience, professional growth opportunities, and a chance to contribute to our mission of delivering top-notch service every day.
* Areas covered Harrison / Lake City /Cadillac/ Mt Pleasant and Remus.
Key Responsibilities
- Serve as the voice of our company by creating positive experiences with every phone call.
- Provide efficient, accurate, and customer-focused assistance for all incoming calls.
- Support customers by identifying the correct automotive parts, offering product options, and finalizing sales over the phone.
- Develop a strong understanding of the parts, services, and solutions we provide.
- Uphold our Never Say No values by offering all available product options and solutions.
- Process orders, returns, and inquiries accurately within our systems.
- Collaborate with team members to ensure smooth daily call center operations.
- Maintain professionalism, accuracy, and a high level of product knowledge in every interaction.
The Perks
- Competitive Pay with opportunities for performance-based bonuses.
- Paid Time Off and Paid Holidays.
- Comprehensive Benefits including health, dental, vision, employee assistance programs, and 401k with company match.
- Employee Discounts on a wide range of products and services such as cell phone plans, hotel stays, and more.
- Education Support including tuition reimbursement, scholarship opportunities, and tuition discounts through our partnership with Northwood University.
Who We Are
- Auto-Wares Group of Companies operates across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky.
- Founded in 1976 in Grand Rapids, MI, we have grown into a leading distribution network specializing in extensive inventory, product expertise, and full-service programs.
- We proudly support 500 Auto Parts Stores, 700 Certified Service Centers, and 36,000 wholesale accounts throughout the Midwest.
- We put people at the heart of everything we do-customers, vendors, and employees are all part of our extended family.
Schedule
Full time, Monday-Friday8am-5pm.
Qualifications:
Job Requirements:
- Previous 3 years experience in automotive field.
- Customer focused with strong communication skills.
- Must be at least 18 years of Age
- Valid Driver’s License
- No major violations
- No more than two moving violations in the past 3 years if over 25 years of age, in the past 5 years if under 25 years of age
- No more than one at-fault accident
- Must be able to comply with all physical requirements of position including a pre-employment physical and drug test.
- Able to lift and Carry up to 50 Pounds with Both Arms.