Life Customer Service Representative (Part-Time)

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Life Customer Service Representative professional to join our team. The position requires the person to: Work effectively with agents, policyholders, and associates at all levels. Communicate effectively in verbal and written form. Make computer inquiries and entries relating to policyholder accounts. Communicate effectively with agents and others as needed to research problems and find solutions. Prioritize and organize work to ensure it is completed in a timely manner. Regular and predictable attendance in meeting a defined work schedule. Accurately and effectively respond to agents and policyholders on more advanced policy features, coverages, and procedures. Determine and obtain information, while applying good judgment in making decisions, when working tasks through the servicing process. Desired Skills & Experience Associate’s degree (Accounting/Business preferred) with a GPA of at least 3.0 (preferred) or at least two years of direct professional office experience Direct insurance agency/company experience with Life products a plus Must type a minimum of 40 words per minute with 85% accuracy Flexibility for occasional and/or seasonal overtime Excellent oral and written communication skills Ability to handle multiple assignments Benefits Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, and employee mentoring. Along with competitive base pay, bonus programs, and a matched 401(k), Auto-Owners also provides generous paid time off. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you! Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. *Please note that the ability to work in the U.S. without current or future sponsorship is a requirement. #LI-AT1 #LI-Hybrid Auto-Owners Insurance is a mutual insurance company with a simple human sense approach to business. This means we answer the phone because it's ringing, we treat people like they're people, and we believe the right way is the human way. Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states. We partner with independent agencies to sell our products to the communities we serve, and we are consistently acknowledged for our superior customer service. We are proud to have been ranked among the Fortune 500 every year since 2002. Find out why working here is more than just a job - apply today! Not sure what type of position you're looking for? Click the button below to send us your resume.