What are the responsibilities and job description for the Customer Service Representative position at AUTO HOUSE OF BLOOMINGTON?
Job Title: Customer Service Representative (Post-Sale Specialist)
Company: Auto House of Bloomington
Location: Bloomington, IL
Position Type: Full-Time (Mon – Fri, 9:00 AM – 5:00 PM)
Start Date: Looking to fill the position IMMEDIATELY
About the Role
Auto House of Bloomington is seeking a dedicated, detail-oriented, and customer-focused Customer Service Representative to join our team. In this role, you will be the primary point of contact for all post-sale communications, ensuring our customers receive exceptional care and support after purchasing their vehicles.
Key Responsibilities
- Manage all post-sale customer communication and outreach.
- Address customer inquiries, resolve issues promptly, and ensure total customer satisfaction.
- Build strong, lasting relationships with customers to build brand loyalty and repeat business.
- Maintain clear and accurate documentation of customer interactions.
Requirements & Qualifications
- Prior experience in customer service is required (experience in the automotive industry is highly preferred).
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a professional, friendly demeanor.
- Reliable, punctual, and available to work Monday through Friday, 9:00 AM – 5:00 PM.
Compensation & Benefits
- Pay Rate: $35.00 – $40.00 per hour (commensurate with experience).
- Aggressive Starting Pay: Offered in lieu of standard benefits package.
- Company Vehicle Provided for work-related duties.
- Sign-On Bonus: Possible sign-on bonus for qualified candidates.
How to Apply & Interview Details
- Interviews Scheduled: Monday, October 12, 2026
- To Apply: Please submit your resume via email to bradkautohouse@gmail.com.
Pay: $35.00 - $40.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $35 - $40