What are the responsibilities and job description for the Logistics Coordinator position at Auto Driveaway Franchise Systems LLC?
Description
Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a professional Logistics Coordinator to provide administrative support and dispatch duties through coordination with drivers and operations leadership. As a leading national provider of professional vehicle relocation services, Auto Driveaway primarily serves large corporate fleets, fleet management companies, upfitters, dealerships, and vehicle/truck OEMs with fast, safe and reliable door-to-door driveaway service. Our services include fleet shipping and fleet management services, single vehicle "door-to-door driveaway" shipping, as well as short-term and reconditioning services across all asset types. We accomplish this with personalized customer experience, an unwavering commitment to safety, and a national network of professional drivers that ensure quality, accountability, and reliability on every trip.
Responsibilities:
- Communicate and solve problems with dispatch staff and drivers
- This role requires driving (approximately 60%), and may require driving for extended periods
- Moving & delivering vehicles (service, detail etc.)
- Ensure all driver documents are complete, accurate, and imaged
- Assist with the payment and loading of driver funds
- Assist with calling and confirming delivery points
- Provide phone coverage and route calls to appropriate staff
- Implement departmental checklists to support established responsibilities and procedures
- Complete and update all order system work assignments in an efficient and accurate method
- Interact with drivers and other staff in a professional and courteous manner
- Assign drivers to available loads
- Foster a team-oriented work environment
- Make safety an everyday priority
- Other duties as assigned
Qualifications:
- Possess personal drive and internal motivation toward higher achievement
- Ability to sustain a high level of activity, prioritize and perform a variety of tasks
- Self-motivated with a strong desire for task completion and follow-up
- Sharp attention to detail and accuracy; excellent organizational skills
- Ability to communicate with drivers and customers in an enthusiastic and professional manner
- Excellent customer service: both written and verbal
- Routinely demonstrates and creates a cooperative and positive work culture
- Thrive in a team environment
- General office skills- scanning, faxing, copying
- Clean Motor Vehicle Record
Benefits include:
- Health, Dental and Optical Insurance
- Life Insurance
- Paid Vacation / Wellbeing days
- 401K Program
Requirements
- High school diploma or GED
- Minimum of 2 years of relevant experience, or any equivalent combination of education and experience that demonstrates the ability to do the job
- Strong logistic and geographic skill set
- Minimum 5 years’ experience with Windows computer system and Microsoft Office Programs (Word, Excel, Outlook, etc.)
- Proven ability to succeed in a fast paced, dynamic environment
- Strong knowledge of customer service delivery techniques and problem-solving methods
- Accurate typing skills
- Knowledge of queries, sorting and other database related skills
Auto Driveaway is a smoke free environment
