What are the responsibilities and job description for the Product Manager eBiz position at Auto Club Of Southern Calif?
Technology sits at the center of AAA’s next chapter. Auto Club Enterprises is turning 120 years of roadside trust into membership and digital products that redefine its products and services offered to millions of members. Designers, engineers, researchers, and product managers here share one goal: build meaningful experiences that keep AAA essential in a rapidly changing world.
Why You’ll Thrive at Auto Club Enterprises
Future-focused work: You design the platforms and services that will power AAA’s core businesses for generations to come.
Scale that matters: Your work influence journeys and peace of mind for more than 18 million members.
Innovation Playground: You experiment, test and iterate quickly in a culture that rewards curiosity and rapid learning.
Impact Driven: Your success is measured by real member outcomes and business value.
Autonomous Ownership: You like owning outcomes, setting clear goals, choosing your path and rallying partners without waiting for top-down direction.
Product-craft Obsession: You love working with and learning from peers who have deep, end-to-end product management expertise.
The Role
As a Product Manager on the Membership team you will guide product strategy, discovery, and delivery for all Membership products. Success means launching features that move key metrics, create member delight, and strengthen AAA’s market position.
What You Will Do
Blend data, member insights, and market trends to uncover high-value opportunities.
Craft persuasive business cases that link value, effort, risk and success metrics, moving cross-functional squads to act.
Write concise product briefs that energize business, design and engineering partners.
Orchestrate cross-team alignment so that requirements and plans stay aligned.
Run experiments, analyze performance, and refine based on evidence.
Track outcomes obsessively with dashboards, turning data into actionable next steps that accelerate impact.
Build influence capital by building trust with stakeholders, celebrating shared wins, and cultivating a customer-centric mindset.
What You Bring
Minimum 5 years leading the full product lifecycle for customer-facing products, with multiple launches that moved key metrics.
Demonstrated success launching products in Insurance, Travel, Financial Services, Automotive, Mobility, Loyalty, or Subscription businesses.
Fluency with discovery techniques, experimentation frameworks, and data analysis.
Proven ability to simplify complexity, drive consensus, and influence without direct authority.
Bachelor’s degree in a technical, quantitative, or business field, or equivalent practical experience.
Extra Credit
Experience with regulated industries or service-heavy platforms.
Comfort outlining and interpreting A/B test results, cohort analyses, and customer segmentation.
Familiarity with Tableau or comparable BI tools.
Join us to redefine how people move, protect what matters, and discover the world, all while advancing your craft alongside a passionate, supportive team.
The starting pay range for this position is:
$129,400.00 - $172,000.00
Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
.
Remarkable benefits:
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
Why You’ll Thrive at Auto Club Enterprises
Future-focused work: You design the platforms and services that will power AAA’s core businesses for generations to come.
Scale that matters: Your work influence journeys and peace of mind for more than 18 million members.
Innovation Playground: You experiment, test and iterate quickly in a culture that rewards curiosity and rapid learning.
Impact Driven: Your success is measured by real member outcomes and business value.
Autonomous Ownership: You like owning outcomes, setting clear goals, choosing your path and rallying partners without waiting for top-down direction.
Product-craft Obsession: You love working with and learning from peers who have deep, end-to-end product management expertise.
The Role
As a Product Manager on the Membership team you will guide product strategy, discovery, and delivery for all Membership products. Success means launching features that move key metrics, create member delight, and strengthen AAA’s market position.
What You Will Do
Blend data, member insights, and market trends to uncover high-value opportunities.
Craft persuasive business cases that link value, effort, risk and success metrics, moving cross-functional squads to act.
Write concise product briefs that energize business, design and engineering partners.
Orchestrate cross-team alignment so that requirements and plans stay aligned.
Run experiments, analyze performance, and refine based on evidence.
Track outcomes obsessively with dashboards, turning data into actionable next steps that accelerate impact.
Build influence capital by building trust with stakeholders, celebrating shared wins, and cultivating a customer-centric mindset.
What You Bring
Minimum 5 years leading the full product lifecycle for customer-facing products, with multiple launches that moved key metrics.
Demonstrated success launching products in Insurance, Travel, Financial Services, Automotive, Mobility, Loyalty, or Subscription businesses.
Fluency with discovery techniques, experimentation frameworks, and data analysis.
Proven ability to simplify complexity, drive consensus, and influence without direct authority.
Bachelor’s degree in a technical, quantitative, or business field, or equivalent practical experience.
Extra Credit
Experience with regulated industries or service-heavy platforms.
Comfort outlining and interpreting A/B test results, cohort analyses, and customer segmentation.
Familiarity with Tableau or comparable BI tools.
Join us to redefine how people move, protect what matters, and discover the world, all while advancing your craft alongside a passionate, supportive team.
The starting pay range for this position is:
$129,400.00 - $172,000.00
Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
.
Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plan with company match AND Pension
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
Salary : $129,400 - $172,000
