What are the responsibilities and job description for the Appraiser collision shop position at auto body?
Overview
Join our dynamic collision repair team as an Appraiser in our busy collision shop, where your expertise will drive accurate damage assessments and exceptional customer service. In this vital role, you will evaluate vehicle damage, prepare detailed estimates, and communicate effectively with clients and technicians to ensure smooth repair processes. Your mechanical knowledge and automotive diagnostics skills will be essential in delivering precise appraisals that meet industry standards and customer expectations. This position offers a fantastic opportunity to grow within a fast-paced environment dedicated to quality and efficiency.
Duties
- Conduct thorough inspections of damaged vehicles to assess extent of collision repairs needed
- Utilize estimating software and computer-aided vehicle damage estimating tools to prepare accurate repair estimates
- Communicate clearly with customers regarding repair scope, costs, and timelines, ensuring a positive experience
- Collaborate with technicians and service advisors to coordinate repairs and confirm repair procedures align with estimates
- Identify opportunities for upselling additional services such as tire service, brake repair, suspension work, or oil changes to enhance customer value
- Maintain detailed documentation of all appraisals, repair orders, and client communications
- Assist in managing workflow by prioritizing repairs based on damage severity and parts availability
Requirements
- Proven experience as an auto appraiser or in a similar collision repair role, preferably within a dealership or auto service environment
- Strong mechanical knowledge with hands-on experience as a mechanic or service technician is highly desirable
- Proficiency with estimating software and computer-aided vehicle damage estimating tools
- Knowledge of automotive diagnostics, collision repair procedures, and automotive systems including transmissions, shocks & struts, suspension, brakes, and oil changes
- Excellent client communication skills with the ability to explain technical details clearly and professionally
- Ability to upsell services such as tire service or shocks & struts confidently while maintaining customer trust
- Valid driver’s license with a clean driving record; willingness to drive vehicles for inspections or test drives
- Experience in auto service management or dealership settings is a plus
- Strong organizational skills with attention to detail; cash handling experience is beneficial
Join us if you’re passionate about automotive repair and eager to deliver outstanding customer experiences! This paid position offers the chance to develop your skills further while contributing to a high-quality collision shop environment.
Pay: $68,900.00 - $83,100.00 per year
Work Location: In person
Salary : $68,900 - $83,100