What are the responsibilities and job description for the Automotive Customization Salesperson position at Auto Audiophiles?
Sales – Custom Automotive Accessories & Service
Position Summary
We are seeking a motivated, customer-focused Salesperson to lead our sales and drive revenue growth across automotive accessories, performance upgrades, and repair services. The ideal candidate is passionate about cars and trucks, has strong sales and leadership skills, and excels at building long-term customer relationships while delivering an exceptional customer experience.
Key Responsibilities
- Lead and generate sales to achieve monthly and annual sales goals.
- Sell and promote custom automotive products and services, including:
- Car audio and multimedia systems
- Wheels and tires
- Brake upgrades and brake service
- Lift kits and leveling kits
- Suspension upgrades
- Truck accessories (running boards, bed covers, lighting, bumpers, winches, roof racks, etc.)
- Performance accessories
- Vehicle accessories and customization
- General automotive maintenance and repair services
- Prepare accurate estimates and quotations.
- Consult with customers to recommend products and services that best fit their needs and budget.
- Build relationships with retail, commercial, and fleet customers.
- Follow up on leads generated through phone calls, website inquiries, walk-ins, and social media.
- Maintain a high closing ratio while ensuring customer satisfaction.
- Coordinate with technicians to ensure jobs are completed accurately and on schedule.
- Manage scheduling and workflow to maximize shop productivity.
- Monitor inventory and recommend stock levels for high-demand products.
- Develop promotional campaigns and upsell opportunities to increase average repair order value.
- Resolve customer concerns professionally and promptly.
- Track KPIs including sales volume, gross profit, closing percentage, average ticket, and customer satisfaction.
Qualifications
- Minimum 3 years of automotive sales or service advising experience.
- Previous leadership or management experience preferred.
- Strong knowledge of aftermarket automotive products and installation processes.
- Experience with tires, wheels, suspension, lift kits, truck accessories, and car audio preferred.
- Excellent communication, negotiation, and customer service skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational and computer skills.
- Valid driver’s license with a clean driving record.
Preferred Experience
- Automotive aftermarket retail
- Performance and off-road accessories
- Vehicle customization
- Tire and wheel sales
- Car audio and electronics
- Automotive repair service sales
- Shop management software
Compensation & Benefits
- Base salary plus commission and performance bonuses
The successful Salesperson will:
- Meet or exceed monthly sales and gross profit goals.
- Maintain excellent customer satisfaction scores.
- Grow repeat and referral business.
- Foster a positive, high-performing sales culture focused on teamwork and accountability.
Job Types: Full-time, Part-time
Pay: $15.00 - $25.00 per hour
Work Location: In person
Salary : $15 - $25