What are the responsibilities and job description for the Fleet Coordinator position at Auto Auction Holdings?
Join Our Front Office Team as a Fleet Coordinator! – Speedway Auto Auction | Concord, NC
Who We Are (And Why You'll Love It Here!)
Welcome to Speedway Auto Auction, where professionalism meets high-energy excitement! We're the premier dealer-only auto auction serving the greater Charlotte, NC area and beyond. What we've built here is something special, and we're genuinely proud of it. Located at 224 Highway 49 South, Concord, NC 28025, we showcase hundreds of vehicles through our lanes every Tuesday starting at 1:00 PM!
We're not just about moving cars – we're about creating a workplace where employees are excited to start each day. Our motto captures it perfectly: "Service Is What We Do Best!"
What Makes This Role Special
The Fleet Coordinator is the driving force (pun intended) behind our vehicle operations, overseeing the full lifecycle of our fleet from the moment a vehicle arrives to the day it rolls out the door. You'll keep the wheels turning by managing vehicle documentation, coordinating repairs and reconditioning with our mechanical shop and vendor partners, and ensuring every detail, from vehicle data to invoiced charges, is accurate down to the last decimal point.
You'll also be the go-to resource for customer inquiries related to vehicles and titles, bringing both expertise and a calm, solutions-first approach to every interaction.
Your Day-to-Day Adventures
- Respond promptly to customer inquiries related to vehicles and titles
- Enter notes, estimates, and findings into IMS and run daily mechanical reports
- Communicate with the Mechanical Shop, OSCs, and outside vendors on repairs and services
- Post and verify all reconditioning charges to vehicle accounts accurately and on time
- Prepare titles, contracts, bills of sale, and pre- and post-sale reports
- Process all post-sale paperwork and checks
- Verify vehicle information is accurately recorded and ready for sale
- Check all announcements and lights prior to sale
- Set the weekly sale and ensure all vehicles are auction-ready
- Maintain vehicle inventory and support the first-in, first-out process
- Ensure vehicle readiness for weekly auctions
- Maintain a safe workplace, making safety the highest priority at all times
- Ensure compliance with company policies, state regulations, and audit requirements
What We're Looking For (The Must-Haves)
- High School Diploma or General Education Degree (GED)
- At least 2 years of administrative experience, customer service, or operations coordination experience.
- Comfortable using multiple software systems, databases, and learning inventory management systems
- Strong attention to detail and accuracy; and the ability to prioritize tasks and manage time efficiently
- Proficiency with Microsoft Office Suite applications and other computer systems
- Authorized to legally work in the United States
Nice to Have (But We'll Train You!)
- Experience processing vehicle titles or DMV documentation is a plus
- Experience in an auto auction, dealership, fleet management, or automotive sales environment, preferred.
- Familiarity with vehicle information, VIN’s, and automotive terminology preferred
- Bilingual in Spanish, a plus.
The Good Stuff (AKA Your Compensation & Perks!)
- Competitive hourly wage based on experience and qualifications
Benefits That Actually Matter:
- 401(k) retirement plan with company matching (because future you will thank us!)
- Health, dental, and vision insurance (we've got you covered)
- Health Savings Account (HSA) for those unexpected moments
- Life and disability insurance for peace of mind
- Employee assistance program (we're here for you beyond work too)
- Paid time off (because everyone needs a break!)
- Real opportunities to grow and advance your career within our auction group
The Details
- Schedule: Day shift, Monday - Friday, with Tuesday auction day support (weekends are yours!)
- Location: 224 Highway 49 South, Concord, NC 28025
- Environment: Professional front office in a busy auction facility
- Style: Full-time, permanent position where you can really build something
Ready to Join Our Team?
We can't wait to meet you and show you why our team loves the energy, professionalism, and supportive atmosphere we offer. Apply today and let's get this conversation started!