What are the responsibilities and job description for the Junior Service Advisor position at Auto Allies?
NOW HIRING: Part Time - Junior Service Advisor
Join the Auto Allies Team!
Auto Allies, a family-owned repair shop celebrating 20 years of service, is looking for a friendly, organized, and motivated Junior Service Advisor to join our growing team. This is a flexible, hands-on role perfect for someone who loves helping people, thrives in a fast-paced environment, and wants to grow in the automotive service industry. This job is listed as Part time, but can grow into a full time position.
You’ll be the “go-to” support person, floating where needed to keep the front office running smoothly, customers informed, and the team supported.
What You’ll Do:
- Greet customers and provide a friendly, professional experience.
- Answer phones and assist with scheduling appointments.
- Send updates via text, email, or phone.
- Assist with estimates, invoices, and customer communication (with training).
- Help with follow-up calls, and declined service outreach.
- Help with inventory tracking and ordering.
- Assist with loaner vehicle coordination.
- Support marketing efforts and shop organization.
- Jump in wherever needed, this is a true team support role.
What We’re Looking For:
- Strong communication and customer service skills.
- Ability to multi-task, stay organized, and keep calm under pressure.
- Positive attitude and willingness to learn the automotive repair process.
- Dependable, punctual, and supportive team player.
- Computer-savvy (Shop software experience is a plus but not required).
- Valid driver’s license.
- Previous customer service or automotive knowledge is helpful—but we will train the right person.
What We Offer:
- Competitive pay based on experience.
- Opportunity for career growth into a full time Service Advisor role.
- Paid time off & holidays.
- IRA match.
- Training in automotive service writing, DVIs, and workflow management.
- Supportive, family-owned environment where your role truly matters.
Schedule:
Monday - Wednesday 7:50am-5:00pm
Salary : $17 - $20