Operational Resiliency Program Manager

As an Operational Resiliency Program Manager at auticon, you will be working on our client projects within various domains including entertainment, utilities, healthcare, and finance. This position will develop, implement, and support operational resilience across our client’s products, customer experience, and end-to-end internal strategies. You will be responsible for business and technical impact assessments, disaster recovery architecture, and continuous improvement of resilience programs. This role embeds resilience as a competitive advantage and supports our clients in building a customer-focused, robust, and compliant organization. You do not have to meet all skills and qualifications to apply.

**This is a full-time in-person position located in Lehi, UT. Relocation will not be considered.

Job Duties and Responsibilities include, but are not limited to:

• Develop disaster recovery strategies to meet compliance for new product releases
• Coordinate with IT, Engineering, and Product teams to define and implement resiliency requirements
• Integrate resilience across digital transformation, automation, cloud migration, and system virtualization efforts
• Conduct business impact analyses (BIAs) and technical impact assessments (TIAs)
• Support product certification audits (SOC2 & ISO 27001)
• Architect and maintain disaster recovery (DR) infrastructure
• Plan and lead resilience exercises and testing, including tabletop exercises and simulations
• Identify program gaps and drive corrective and preventive actions
• Support and improve the resilience program using relevant metrics and stakeholder feedback
• Coordinate and lead training across business units on resilience practices
• Maintain familiarity with industry standards, tools, and best practices
• Provide dedicated support for resiliency tools and platforms
• Work on internal auticon projects as assigned when not working on client projects
• Willingness to learn new tools, programs, and complete any required trainings and/or certifications
• Help interface and facilitate collaboration with the client’s personnel, in collaboration with and alignment with auticon team
• Work alongside your dedicated auticon team member for support
• Learn, understand, and implement existing auticon procedures related to your role

Skills & Qualifications

Required:

• Degree, preferably in related field such as computer science/information systems or demonstrated equivalent work experience
• 4 years of experience in enterprise resiliency, business continuity, or disaster recovery
• Solid understanding of cloud infrastructure, SaaS platforms, and storage architecture
• Experience conducting BIAs/TIAs and building DR architecture
• Strong technical background with knowledge of data analysis and visualization tools
• Project management experience, especially in cross-functional or client-facing roles
• Effective communicator, presenter, and writer with experience drafting stakeholder reports and plans
• Ability to prioritize risks and advocate for both technical and business needs
• Experience with business continuity tools such as Fusion Framework is a plus
• Relevant certifications preferred (e.g., CBCP, MBCP, CRISC)
• Ability to work in a fast-paced environment, managing competing priorities
• Strong interpersonal skills and a collaborative mindset
• Ability to work in a team
• Reporting, documentation, attention to detail, analytical, and problem-solving skills
• Effective communication including direct client interaction
• Requirements gathering
• Flexibility with change in project requirements and project changes
• Authorized to work in the United States permanently without current or future sponsorship

About auticon

At auticon our strength is our team – all our technologists are on the autism spectrum. Join our team! auticon is an award-winning technology company with a strong social mission – to create equal career opportunities for autistic adults. We employ autistic professionals with technology backgrounds to deliver high-quality talent solutions for our clients.

auticon’s Core Values

• We are willing to learn and grow
• We strive to have a positive attitude
• We collaborate and support each other
• We respect individual differences

auticon Benefits

auticon offers Medical, Dental, Vision, Long-Term Disability, and Life Insurance to eligible employees who work the requisite minimum of 20 hours per week. auticon pays for 100% of a base Medical, Dental, Vision, Long-Term Disability, and Life Insurance plan for the employee and 55% of the premium of Medical, Dental, and Vision plans for dependents. Additional medical plans are available in addition to the base plan. If you are eligible, and wish to receive the insurance benefits, these insurance benefits will be offered to you under the same terms and conditions as for all other employees. In addition, auticon offers a 401(k) Plan to all employees, up to 15 accrued paid vacation days (120 hours) and up to 10 accrued paid sick days (80 hours) a year. auticon also offer other complimentary benefits and programs for all employees.

Apply now

Submit your resume here or send an email to info@auticon.us with your resume attached, briefly stating whether you have an autism spectrum diagnosis and what your expertise is.

auticon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.