What are the responsibilities and job description for the Maintenance and Repair Technician position at Authorized Service?
Service Technician (Full-Time & Apprenticeships)
Authorized Service, 712 S. Keowee Street, Dayton, OH 45315
NORMAL DAY-TO-DAY DUTIES
In home appliance service technicians are responsible for the repair of major home appliances in customers’ homes. Products serviced include the following home appliances: washers, dryers, stoves, microwaves, refrigerators, dishwashers and most other major home appliances. This position requires timely and quality repairs of customers’ appliances while maintaining high levels of customer service. 7 to 10 service calls are dispatched daily through our customer management system meaning technicians do not need to report to the office.
Position comes with a high degree of independence and full-time technicians work on commission so income opportunity is competitive with other jobs in the service industry.
Our service area includes most of the Miami Valley. Technicians are routed based on where they live. Authorized Service is open Monday through Friday. Weekends & major holidays off.
- REQUIRED QUALIFICATIONS
Exceptional Driving Record
- Internet / Computer Skills
- 17 Years of Age
- Technical Aptitude & Strong Desire to Learn
- Your Own General Hand Tools
- Ability to lift 50 pounds daily, and maneuver up to 250 pounds occasionally
- Ability to Obtain CFC Certification (Refrigerant Recovery License)
TRAITS DESIRED
Self-Motivated & Ability to Self-Manage
- Critical Thinking
- Ability to think through complex tasks
- Well-groomed
- Good listening & customer service skills
- Well-organized & Detail Oriented
- Confident and Empathetic to Customers Needs
- Willing to continue skill development to meet the changing demands of the industry
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BENEFITS (For Full-Time Employees)
Competitive Hourly Rate During Training Period, Commission Once Tech is Able to RunMinimum # of Daily Service Calls (Commission based on labor dollars generated)
- Health Insurance Plan with Premium Supplementation by Employer
- Retirement Plan with Employer Match
- Company Paid Long & Short Term Disability
- Generous Paid Leave
- Truck Take-Home Benefit & Gas Card
- Tablet and Smart Phone with Wireless and Cellular Capabilities
- Discounted Uniforms
- Truck Inventory Supplied & Some Company Supplied Tools
- Employee Discount Program on Appliances at Our Sister Retail Location
Job Type: Full-time
Pay: $60,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Multiple locations
Salary : $60,000 - $95,000