What are the responsibilities and job description for the Certified Medical Assistant position at Authority Health?
Location: Detroit, MI, 48202
Position Purpose
Greets patients, obtains basic treatment information, performs, and assists with routine medical procedures, and performs clerical activities in order to assist in maintaining clinic flow. Updates and files medical records, verifies insurance coverage, and collects payments from patients.
Qualifications
Interacts with:
Performing routine screening tests, assisting with procedures, and notifying health care providers of medical urgencies.
Impact on Programs / Services / Operations
This job sets the tone and climate for patients by telephone and in person. Errors in scheduling, routing, record keeping, and obtaining patient information could result in inefficient use of the clinic’s and health care providers’ time, causing a loss of financial and personnel resources and inconvenience to patients.
Supportive Functions
Position Purpose
Greets patients, obtains basic treatment information, performs, and assists with routine medical procedures, and performs clerical activities in order to assist in maintaining clinic flow. Updates and files medical records, verifies insurance coverage, and collects payments from patients.
Qualifications
- Knowledge normally acquired through a high school education.
- Six months to one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or mental health office performing routine health assessment tests; or an equivalent combination of education and experience.
- Pediatric practice experience preferred.
- Currently Certified or certification required within 90 days of hire.
- AthenaNet or other EMR experience preferred.
- Experience using word processing and database software may be required.
- Completion of specified medical courses such as Nurse Health Aid and Phlebotomy preferred.
- Medical Billing and Medical Terminology experience preferred.
- Greet patients to determine needs; register and direct patients to the correct appointment areas.
- Record chief complaint, take vital signs and health information, and perform routine tests and procedures including venipuncture, blood pressures, pulse rates, respirations, weights, and heights.
- Prepare equipment/supplies and clean examination rooms to prepare for patient examinations.
- Verify insurance coverage and authorizations and collect payments from patients.
- Assist health care providers during examinations, treatments, and minor surgery.
- Schedule appointments, maintain master schedule for physicians, provide information, receive and route calls, and relay messages.
- Order, update, copy, and file patients' charts/medical records to ensure availability for health care providers.
- Order and schedule lab tests, retrieve and distribute results to health care providers, laboratories, and medical records as directed.
- Type materials, complete and verify forms, and maintain general filing system and petty cash/change fund.
- Monitor supply inventory and order per guidelines.
- Ensure compliance with all health care regulations, including HIPAA and OSHA.
Interacts with:
- Patients: Schedule appointments, obtain information, and perform routine procedures.
- Health Care Providers: Communicate patients’ needs and concerns and assist with procedures.
- Co-workers: Assist in daily activities and provide patient and/or clinic information.
- Medical Records Personnel: Request records and verify patient information.
- Supervisor: Receive direction and provide patient information.
- Laboratory and Radiology Staff: Schedule tests/procedures and obtain results.
- Billing Personnel: Clarify bills and discuss the billing process.
Performing routine screening tests, assisting with procedures, and notifying health care providers of medical urgencies.
Impact on Programs / Services / Operations
This job sets the tone and climate for patients by telephone and in person. Errors in scheduling, routing, record keeping, and obtaining patient information could result in inefficient use of the clinic’s and health care providers’ time, causing a loss of financial and personnel resources and inconvenience to patients.
Supportive Functions
- May require a valid vehicle operator’s license where needed to perform duties of the position.
- Must have confidence in phlebotomy skills.
- May be required to fill in at Authority Health’s health practices as needed.
- Other skills and/or physical abilities required to perform duties of the position.
- This position requires or will require prior to the completion of the probationary period: knowledge of basic personal computer terminology and operations, and the ability to use e-mail and the Internet.
- May require valid vehicle operator’s license where needed to perform duties of the position.