Boiler Service & Sales Technician

Authority Brands Inc. headquartered in Columbia, MD is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.

We are seeking a skilled and customer-focused Plumber with expertise in residential boiler systems to join our team. This role combines hands-on service work with sales responsibilities, focusing on diagnosing, servicing, and replacing residential boilers while educating homeowners on system upgrades and energy-efficient solutions.

Key Responsibilities

• Perform diagnostics, maintenance, and repairs on residential boiler systems.
• Conduct thorough inspections and provide detailed assessments to homeowners.
• Recommend and sell boiler replacements and upgrades based on customer needs and system condition.
• Install new boiler systems in compliance with local codes and manufacturer specifications.
• Provide exceptional customer service and build trust with homeowners.
• Maintain accurate records of service calls, sales, and installations.
• Stay current with industry trends, products, and technologies.
• Collaborate with the sales and operations teams to ensure smooth project execution.
  
  

Qualifications

• Valid plumbing license or certification (state-specific).
• Minimum of 3 years of experience in residential plumbing, with a focus on boiler systems.
• Proven track record in boiler service and sales.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Comfortable with sales presentations and closing techniques.
• Valid driver’s license and clean driving record.
  
  

Preferred Skills

• Experience with high-efficiency boiler systems and smart home integrations.
• Familiarity with CRM or service management software such as Service Titan or similar.
• EPA certification or HVAC experience is a plus.
  
  

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time.

Authority Brands Inc. is an Equal Opportunity Employer