Online Brand Protection Manager

Title: Manager - Online Brand Protection Europe

Work: Location: UK/Europe

COMPANY VALUES

All Authentix employees are expected to embrace our Company values in the performance of their respective tasks and duties.

Always with integrity.......Authentixians:

• Dedicate ourselves to our customer's success;
• Compete and win with integrity;
• Create innovative solutions with science and technology; and
• Team and collaborate with accountability.

JOB SUMMARY

Manager - Online Brand Protection relies on knowledge and experience of building brand protection strategies online and offline, globally. The Operations Manager will play a critical role of being the link between the client and the service delivery team that operates in China and India. The operations manager will be responsible to work with sales to develop the scope of work and work with operations teams to develop detailed work programs.

The manager will also focus on sales by developing leads, providing sales support to the sales team, and contributing to the development of our OBP marketing strategy.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

The essential functions listed below are representative of the functions that must be performed in order to satisfactorily fulfill the purpose of this job. Additional functions and duties may be assumed or assigned from time to time.

• Partner with clients to build enforcement strategies to reduce the presence of counterfeit and infringing items across the Internet.
• Understand client's business priorities, brand specifics, and the resulting online threat vector.
• Analyze data to detect new infringement trends and recommend course of action to clients.
• Collaborate with team members globally to solve requests and prioritize ad-hoc projects and implement approaches to identified business problems.
• Formulate and effectively communicate data-driven recommendations focused on client needs.
• Compile data into meaningful impact and strategic reports.
• Manage analysts to ensure client specific enforcement guidelines are followed and program goals are met.
• Provide support to clients and analysts to maximize success of brand enforcement work.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required to satisfactorily perform the essential functions of this job.

• Excellent time and project management skills.
• Deadline-driven with excellent prioritization skills.
• Ability to work independently with little to no supervision, as well as on a team.
• Self-motivated, flexible and able to adapt to client and organizational changes;
• Attention to detail and strong sense of ownership for project and account outcomes;
• Ability to identify and communicate trends through data and data-driven visuals.
• Client management experience is mandatory.

SPECIAL REQUIREMENTS

• Fluency in foreign language(s) is a benefit.

WORK REQUIREMENTS

The work environment characteristics are representative of those an employee encounters while performing the job. Authentix is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), the ADA Amendments of 2008 and all applicable state and local laws concerning disability accommodation. Reasonable accommodations will be provided to individuals with known physical or mental disabilities if such accommodation would not impose an undue hardship on the company, and would enable the individual to apply for, or perform, the essential functions of the position in question.

Environment: Work is performed primarily in a standard [office/warehouse/lab] environment. Employees may work under the stress of regular interdepartmental interaction and pressure to meet various deadlines.

Physical: Essential functions require sufficient physical ability and mobility to work in an [office/warehouse/lab] setting. While performing the duties of this job, the employee is frequently required to stand and/or sit for prolonged periods of time; must be able to hear and verbally communicate in order to exchange information in person or over the phone; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push and/or pull up to 25 pounds of weight; to operate office equipment requiring repetitive hand movement; to occasionally travel to other locations using various modes of private or commercial transportation.

NOTIFICATION

This Job Description is intended to describe the general nature and level of work being performed by people assigned to this job and is not considered an exhaustive list of all responsibilities, duties and required skills. This Job Description does not constitute an offer of employment. The employment relationship between the Company and its employees is "At-Will" and based on mutual consent. Authentix, Inc. is an Equal Opportunity Employer.