Teller- Leander

Leander - 10200 Crystal Falls Pkwy., Leander, TX 78641

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Austin Telco is looking for exceptional individuals with a passion to help build a better future for the communities we serve and for themselves as career-oriented people. These individuals need to have strong values, a willingness to set goals and achieve them, and a desire to build themselves up, as well as the community they call home.

At ATFCU, we offer competitive pay and benefits including a defined benefit plan that you are automatically enrolled in once you're hired. Along with vacation buyback for qualifying employees, 401(k), and holiday pay for federal holidays, the benefits just keep stacking up!

Summary: Receives and processes counter transactions, mail, and phone requests. Balances and maintains cash drawer and provides efficient and courteous member service.

Schedule: The full-time Teller will be required to be available between 8:00AM to 5:30 PM Monday through Friday and as scheduled on Saturdays from 8:45AM to 12:00 PM.

ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to, the following:

• Provide accurate, courteous, and prompt service to members, both over the phone and in-person.
• Provide members with account balances, services available and general information.
• Direct members to department necessary for services required.
• Post payments, deposits, withdrawals, cash advances, and other pertinent information to accounts as required.
• Open new accounts for existing accounts/members ensuring all products, services, and associated fees are discussed and disclosed to the member.
• Must possess sufficient knowledge of the online computer system to post information correctly and efficiently.
• Balance cash drawer in a timely manner.
• Assist members with the purchase of money orders, teller checks, cashier checks, discount tickets, and postage stamps.
• Issue stop-payments following all guidelines listed in the policy manual.
• Close accounts ensuring there are no loan balances, outstanding VISA/VCC transactions or checks, or open safe deposit boxes.
• Assist branch management when necessary.
• Process coin counter transactions.
• Use cross selling to inform all members of all credit union services available to them at every possible opportunity.
• Complete all required training as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) and six months related experience and/or training.

Good credit standing is also required and will be verified during pre-employment stage. Once a contingent job offer is made, a criminal background check will be completed.

Benefits include paid holidays, 401(k) and defined benefit (pension) plan, business casual dress code, medical, dental and vision insurance, long and short-term disability, paid vacation and sick leave, and more!

Austin Telco Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.